ECU Health ยท 10 hours ago
Microsoft 365 Architect
Greenville, NC
Full-time
Onsite
Senior Level, Lead/Staff
$97K/yr - $141K/yr
8+ years expECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The Microsoft 365 Architect will lead architectural strategy and implementation of Office 365 solutions, mentor team members, and ensure a secure and stable infrastructure.
Hospital & Health Care
Responsibilities
Leads architectural strategy and implementation of Office 365 Solutions
Leads and Mentors all team members
Responsible for final review of all changes to ensure a healthy, secure, and stable infrastructure
Leads all team members in complex troubleshooting
Lead administrative and maintenance activities to ensure a healthy, secure, and stable infrastructure
Develops and reports against Client technologies KPI's to ensure critical business objectives are being met
Monitor the Office 365 environment and proactively implement changes to reduce risk and minimize unplanned outage or performance issues
Evaluate, recommend, implement, and maintain security hardening standards across Office 365 components
Works on (or leads) advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge
Evaluates, selects, integrates, and implements new Office 365 features, and processes
Provides well-written technical documentation and demonstrate strong oral communication skills
Lead other engineers, colleagues, consultants, and vendors to effectively analyze and resolve complex issues
Serve as highest internal level of escalation for critical issues and develops root cause analysis and reporting
Provide on-call support as needed by the business, to 24x7 critical infrastructure operations
Provides leadership in the planning and design of Office 365 architecture roadmaps
Leads in the development of operational policies, procedures, and best practices
Qualification
Required
Bachelor's degree in a related Information Technology course of study or equivalent work training and experience required- or higher
Microsoft 365 fundamentals is required or must be completed within 2 months of hire
Microsoft Security Administrator Associate must be completed within 4 months of hire
Must complete Enterprise Administrator Expert within one year of hire
Must Complete one Additional role-based certification within one year of hire
8+ Years of progressive experience as a Microsoft 365 Administrator or equivalent role
Expert Level understanding of Office 365 technologies and solutions
5+ years of ITIL experience
5+ years of experience with project management
5+ years of experience creating automation scripts via PowerShell, VB or other scripting languages
5+ years of group policy management
5+ years of Active directory experience
5+ years of experience supporting complex and diverse technical environments
Successful track record of meeting SLAs for assigned incidents with a higher degree of quality
Successful Track record of completing assigned project work on time with high degree of quality
Successful track record of working collaboratively with others
Experience with enterprise applications, asset management tools, remote support tools and enterprise anti-virus tools
Proven advanced analytical and problem-solving abilities including packet capture analysis, log file analysis and other diagnostic tools
Extensive experience working in a team-oriented, collaborative environment
Ability to effectively prioritize and execute tasks in a high-pressure environment for self and team members
Experience in maintaining task schedules, and meeting project deadlines required
Experience supporting customers with complex technology issues
Experience conducting research into a wide range of computing issues as required
Has a diverse understanding of foundation architecture, hardware, and software
Solid understanding of networking concepts
Solid understanding of server administration functions
Possess a strong customer focused orientation to ensure that client needs are addressed and resolved in accordance with service level agreements
Ability to effectively lead, guide, direct and mentor staff
Technical escalation point for staff
Ability to identify root cause of issues and implement permanent resolutions
Company
ECU Health
We come to work every day in order to help you and the 1.4 million people like you across eastern North Carolina.
10001+ employees
H1B Sponsorship
ECU Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (3)
2022 (6)
2021 (8)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Brian Floyd
President and COO
Betsey Kirisits, PHR
HR Business Partner II
Company data provided by crunchbase