LensCrafters - Licensed Team Lead - Farmington, CT jobs in United States
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LensCrafters · 8 hours ago

LensCrafters - Licensed Team Lead - Farmington, CT

LensCrafters is a global leader in vision care products and is seeking a Licensed Team Lead to deliver exceptional customer service and manage key optical processes. This role involves assisting customers with eyewear selections, providing expertise based on vision needs, and ensuring the quality of finished eyewear.

E-CommerceEyewearRetail
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H1B Sponsor Likelynote

Responsibilities

Ensure the LensCrafters team provides unsurpassed Customer Service
Proactive & solution driven, accurate execution & product knowledge
Assists customers with selections, provides recommendations, assists sales associates
Serves as a responsible alternate store key holder
Under current & valid state Opticianry license performs the following: provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription, adjust and/or repair eyewear as needed, present & dispense eyewear, performs accurate digital measurements
While working in Lab, if applicable: Custom fits glasses & precisely place prescription in lenses
Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
Ensures finished eyewear meets optical standards & customer requirements
Creates a safe working environment for all, demonstrates safe work practices
Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

Qualification

Current state Opticianry licenseOptical & retail experienceOptical theoryLeadership & training experienceBasic optics knowledgeOptical machinery experienceCommunicatorSales skillsCustomer service experienceProblem solving ability

Required

HS diploma/GED
Current & valid state Opticianry license
Strong optical & retail experience
Knowledge of current optical theory & merchandise
Strong communicator & listener
Strong inter-personal skills
Strong basic math skills
Sales skills
Problem solving ability
Familiarity with cash register, computers & calculators
Leadership & training experience
Edging & mounting experience
Basic optics knowledge & optical measurement experience

Preferred

State licensure (if applicable) &/or ABO Certification in non-licensed states
LensCrafters Final Eyewear Inspector Certification
LensCrafters Quality, Fitting & Adjusting Program
Optical machinery/instruments experience
Customer service experience
AccuFit Digital Measurement System certification
Knowledge of current store merchandise & lens options

Benefits

Health care
Retirement savings
Paid time off/vacation
Various employee discounts

Company

LensCrafters

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LensCrafters is a producer and an optical retailing of lenses.

H1B Sponsorship

LensCrafters has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (35)
2023 (18)
2022 (41)
2021 (35)
2020 (11)

Funding

Current Stage
Late Stage

Leadership Team

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E Dean Butler
Founder/CEO
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Company data provided by crunchbase