Operations Administrative Assistant jobs in United States
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Firehouse Subs · 7 hours ago

Operations Administrative Assistant

positionAustin, TX
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

Firehouse Subs is a restaurant chain dedicated to hearty food and community service. They are seeking an adaptable and driven Operations Admin to support the Operations leadership team and the full quick service operations team with staffing coordination, data tracking, and communications.

Food and BeverageHospitalityRestaurants

Responsibilities

Provide direct administrative support to the COO, including scheduling, email management and meeting coordination
Collaborate with restaurant managers on staffing needs, performance metrics, and operational updates
Implement operational procedures that enhance efficiency and profitability
Monitor inventory levels and manage supply orders to maintain optimal stock
Ensure compliance with health and safety regulations in food handling and preparation
Pull and analyze performance reports using tools such as TOAST, and R365
Utilize Microsoft teams and other collaborative apps to manage communications and tasks
Analyze sales reports and develop strategies for improving performance
Foster a positive work environment that encourages teamwork and employee engagement

Qualification

Operations support experienceFood handling knowledgeTOAST POS experienceR365 proficiencyMicrosoft Teams proficiencyFinancial report analysisMultitasking abilitiesSelf-directedResourcefulDependableHiring platformsFranchise operationsLeadership skillsCommunication skills

Required

2+ years of experience in an administrative or operations support role, ideally in a quick service or hospitality industry
Strong multitasking and prioritization abilities in a high energy setting
Strong knowledge of food handling practices and health regulations
Excellent leadership skills with the ability to motivate a team effectively
Proficiency with Microsoft Teams or other related business tools
Ability to analyze financial reports and implement retail math effectively
Exceptional written and verbal communication skills
Self-directed, resourceful and dependable

Preferred

Prefer hands on experience with TOAST POS and R365
Familiarity with hiring platforms like Indeed or Workstream
Understanding of franchise operations and multi-unit restaurant management

Benefits

401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off

Company

Firehouse Subs

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Firehouse Subs is a restaurant chain built upon a family of franchise operators founded by former firefighters.
dateFounded in 1994
location
Jacksonville, Florida, USA
people-size501-1000 employees
web-link
https://www.firehousesubs.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-11-15Acquired

Leadership Team

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Robin Sorensen
Co-Founder
R
Robbie Carroll
Franchise Chief Operations Officer / Franchisee
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Recent News

PR Newswire
15 Press Releases You Need to See This Week
2025-11-14
Canada NewsWire
Firehouse Subs®, Official Sub Partner of the Toronto Maple Leafs®, Is Celebrating the Home Opener by Serving Up Free Subs
2025-10-09
Morningstar.com
Firehouse Subs® Brings Back Fan-Favorite Thanksgiving Turkey Sub with New Sides for a Complete Holiday Feast
2025-09-29
Company data provided by crunchbase