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Touchmark · 12 hours ago

HFC Front Desk

Portland, OR

Part-time

Onsite

New Grad, Entry Level

Touchmark is Portland, Oregon's leading full-service retirement community, dedicated to enriching the lives of residents and their families. The Member Services Representative role involves welcoming members and guests, providing assistance, and ensuring a clean and safe environment in the fitness club.

Assisted LivingElder CareHealth CareHome Health CareNursing and Residential CareRetirementService IndustryWellness

Responsibilities

Warmly welcoming and directing all incoming members and guests

Serving as a “go-to” person for fitness club members, residents, guests, and team members who have questions or need assistance

Providing excellent hospitality to club members and visitors over the telephone and at the Member Services desk

Ensuring that the fitness equipment, locker rooms, and aquatic center are exceptionally clean and safe

Testing the chemical levels in the pool and spa on a regular basis

Providing towel/laundry service

Qualification

Customer serviceCPR/First Aid certificationMicrosoft OfficeReceptionist experienceMulti-taskingTactful communicationPositive attitude

Required

Have a commitment to Touchmark's values (excellence, teamwork, hospitality, integrity, and compassion), as well as a desire to model these values and to encourage others to be allies, friends and givers

Possess a high school diploma or equivalent

Have experience as a receptionist or administrative assistant in a busy setting, or similar experience in a customer service or hospitality position

Be willing to obtain CPR/First Aid certification

Have an enthusiastic, positive attitude towards fitness for all age groups

Be comfortable answering phones while greeting and providing information to members

Be excellent at handling multiple tasks simultaneously

Have a working knowledge of Microsoft Office applications and basic office equipment

Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors