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Zurich North America · 10 hours ago

RCIS Crop Claims Specialist

Illinois, United States

Full-time

Hybrid

Mid Level

$49K/yr - $80K/yr

4+ years exp

Zurich North America is a leading crop insurance provider in the U.S., seeking an RCIS Crop Claims Specialist. This role involves managing complex crop insurance claims, determining policy coverage, and providing training to lower-level adjusters while maintaining high standards of quality assurance.

CommercialFinancial ServicesInsurance

Comp. & Benefits

No H1B

Responsibilities

Work the most complex claims, involving multiple causes of loss, multiple quality issues, subrogation claims

Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures

Exercise judgement to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage

Assists with training of lower-level adjusters for both Multi-Peril Crop Insurance (MPCI) and Crop Hail (CH)

Completes Quality Assurance type reviews such as conflict of interest, actual production history and high dollar reviews on MPCI policies with the ability to change unit structure pending review outcome

Completes claims on specialty crops as designated by the local manager or area

Completes Crop Hail re-inspections when requested for quality assurance purposes

Works claims of 508H (Risk Management Agency pilot) crops

Assist the national training team in adjuster trainings

Serve as subject matter expert for projects and committees as assigned by management

Assist with Team Member reviews and aid in identifying trends or issues that could affect the quality assurance of the Crop Claims team

Assists with claims that may require subrogation and/or claims that may lead to litigation

Protect Zurich’s reputation by keeping claims information confidential

Maintain professional and technical knowledge by participating in education opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies

Qualification

Crop Adjuster Proficiency Program CertificationAgricultural industry experienceMicrosoft OfficePrioritization skillsVerbal communicationWritten communicationInterpersonal skillsOrganization skills

Required

High School Diploma or Equivalent and 4 or years of experience in the agricultural or the crop insurance industry

Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date

Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims

RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions