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State of Arkansas · 17 hours ago

REVENUE COORDINATOR

Little Rock, AR

Full-time

Onsite

Entry Level

$47K/yr - $70K/yr

2+ years exp

The State of Arkansas is committed to providing effective service to its citizens through the Department of Finance and Administration. The Revenue Coordinator is responsible for advanced tax processing, customer service, and revenue-related duties, including handling complex transactions and resolving taxpayer issues.

EducationEmploymentGovernmentPublic RelationsRecreation

Responsibilities

Review, verify, and process moderately complex tax forms, applications, registrations, and payments across multiple revenue programs (e.g., income tax, sales/use tax, motor vehicle)

Reconcile taxpayer accounts, investigate discrepancies, and initiate corrective actions as needed

Respond to escalated inquiries from the public, providing guidance on tax laws, forms, deadlines, and account statuses

Assist customers in-person, over the phone, and via written communication in a clear and courteous manner

Enter, update, and maintain accurate taxpayer information in agency databases and electronic filing systems

Prepare and balance daily financial transactions, including cash, checks, and electronic payments

Identify potential issues of non-compliance or fraud and refer cases appropriately for further review

Support training and onboarding of new staff or temporary workers by providing guidance on systems and procedures

Assist with audits, quality control checks, and documentation requests from internal reviewers or external agencies

Qualification

Tax processingCustomer serviceData entryBookkeepingTeam collaboration

Required

A high school diploma plus two (2) years of experience in customer service, bookkeeping, tax preparation, cash handling, data entry, or administrative support