Bilingual Customer Retention & Billing Support Specialist jobs in United States
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MY DR NOW ยท 15 hours ago

Bilingual Customer Retention & Billing Support Specialist

MY DR NOW is a healthcare company focused on making healthcare easy and accessible. They are seeking a Customer Retention & Billing Support Specialist to engage with patients, resolve billing questions, and foster loyalty.

BiotechnologyHealth CareHospital

Responsibilities

Reach out to patients with care, clarity, and confidence
Resolve billing questions while building trust
Keep patients happy, informed, and loyal

Qualification

Bilingual communicationCustomer retentionBilling supportTrust buildingPatient engagement

Required

Bilingual in English and another language
Experience in customer service or billing support
Strong communication skills
Ability to resolve issues and build trust with patients
Ability to work in a fast-paced environment
Commitment to patient satisfaction

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Company

MY DR NOW

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๐Ÿฅ Join MY DR NOW - Empowering On-Demand Healthcare for All ๐ŸŒ At MY DR NOW, we are revolutionizing the way healthcare is delivered.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Kain Capital
2024-01-24Private Equity
2022-08-30Private Equity

Leadership Team

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Payam Zamani, MD
FOUNDER & CEO
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Jay Alter
Chief Financial Officer
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Company data provided by crunchbase