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Havertys Furniture · 9 hours ago

Office Assistant

Winston-Salem, NC

Full-time

Onsite

Entry Level

1+ years exp

Havertys Furniture is a well-established retailer in the furniture industry, seeking a bright and energetic Office Assistant to join their team. The role involves processing customer sales, handling payment transactions, and providing outstanding customer service in a team-oriented environment.

FurnitureManufacturing

Responsibilities

Balance the cash fund every morning and evening

Complete daily opening and closing procedure checklists

Prepare and reconcile bank deposits

Accurately process customer sales and payments

Maintain an organized and secure office environment

Answer incoming calls, distribute messages, and manage store voicemail

Handle customer complaints and follow up on service tickets

Review outstanding customer transactions

Verify and schedule deliveries to ensure they are ready to be routed

Ensure purchase orders are present for out-of-stock products

Contact customers when products are available for pickup

File and prepare daily paperwork

Qualification

Customer service experienceCash handling experienceMicrosoft WordMicrosoft ExcelMath skillsHighly organizedMultitasking abilityCommunication skills

Required

High school diploma or GED, with 1-3 years of customer service experience (preferably in retail)

1-3 years of cash handling experience (e.g., banking, customer service, data entry, office administration, medical records) or equivalent combination of education and experience

Strong math, communication, and customer service skills

Highly organized with the ability to multitask

Able to follow oral and written instructions and work independently with discretion