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UF Health · 10 hours ago

Shared Patient Financial Counselor | Orthopaedic Shared Business Office | Day Shift | Full-time

Gainesville, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

UF Health is a healthcare provider looking for a Shared Patient Financial Counselor to join their Orthopaedic Shared Business Office. The role involves ensuring financial integrity by managing care and verifying insurance for patients seeking services at the hospital and clinics.

Health CareMedical

Growth Opportunities

Responsibilities

Ensures the financial integrity of the University of Florida Health Physicians and Shands Healthcare by providing managed care, Medicaid, Medicare, commercial insurance and other third party benefit verification, precertification and authorization activities on behalf of both Shands Hospital and UF Health Physicians, for patients seeking clinic and hospital-based services including hospital outpatient procedures and ancillary services

Secures appropriate demographic and third party information for new and return outpatients, while creating a first impression of the hospital and clinics through in-person interviews and advance telephone registrations

This process includes establishing and/or confirming a medical record identification number, account creation, financial screening and analysis, verifying insurance or other third party coverage, collecting deposits, arranging monthly payment plans, sponsorship referral, obtaining necessary signatures and support documentation from patients and guarantors, and coordinating financial issues with internal and external departments

Qualification

Medical terminologyThird party payor requirementsEPIC system knowledgeMultiple computer systemsAnalytical skillsTactfulnessPressure managementVerbal communicationWritten communicationAdaptability

Required

High school graduate or equivalent is required

Minimum of two (2) years' experience in a business office, experience with a healthcare provider, healthcare-related business, or in a related industry (e.g. insurance) with emphasis on third party payor requirements is required

A working knowledge of medical and insurance industry terminology is required

Must have experience which demonstrates ability to perform multiple tasks simultaneously, recognize and react to changing priorities, make timely and accurate judgment decisions, effectively communicate with other healthcare professionals and work independent of direct supervision

Proficiency in applications as well as demonstrated ability to work with multiple computer systems is required

Must demonstrate exceptional verbal, analytical and written communication skills

Must be adaptable, tactful, and able to work well under pressure

Must demonstrate an understanding of first impression position and the need for appropriate attire, attitude and concern associated with the position

Preferred

College level work including medical terminology is preferred

EPIC system knowledge desired

Company

UF Health

Glassdoor3.9

University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.

Founded in 1958

Gainesville, Florida, USA

10001+ employees