NC Office of State Human Resources · 8 hours ago
User Support Specialist (Temporary)(Buncombe County)
Buncombe County, NC
Full-time
Onsite
Entry, Mid Level
$41/hr - $41/hr
2+ years expThe NC Office of State Human Resources is seeking a User Support Specialist to provide support in the information technology field. This temporary position involves addressing client needs and developing effective solutions while working collaboratively with various stakeholders.
Government Administration
Qualification
Required
Bachelor's degree in computer science or an IT related field from an appropriately accredited institution and two years of experience in the information technology field related to the position's role
Associate degree in computer science or an IT related field from an appropriately accredited institution and three years of experience in the information technology field related to the position's role
High School or General Educational Development (GED) diploma and five years of experience in the information technology field related to the position's role
An equivalent combination of education and experience
Thorough knowledge, understanding and use of the principles, theories and practices pertinent to the area of responsibility
Thorough knowledge of appropriate security measures of the organization
Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of moderate to high complexity
Ability to implement and research appropriate new technologies
Ability to independently resolve unique problems through advanced system analysis and troubleshooting procedures and without a pre-determined course of action
Work requires excellent analytical and problem-solving skills
Ability to communicate solutions to technicians, analyst, other specialists, and other affected personnel to aid their future solving ability
Ability to establish and maintain effective working relationships
Ability to provide leadership and planning for organization
Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients
Ability to analyze and assess client needs to develop effective and appropriate solutions
Benefits
Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP).
Company
NC Office of State Human Resources
Find a job with one of the state's largest employers, where career opportunities are wide-ranging, and every job helps enhance the quality of life for NC citizens! The Office of State Human Resources (OSHR) serves as the "Center of Human Resources Expertise" for the State of North Carolina through an integrated, multidisciplinary, professional Human Resources Team that is collaborative, strategic, and customer-focused, and supports state government efforts to attract, retain, develop, and motivate a high-performing, diverse workforce.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase