MGM Resorts International · 8 hours ago
Technical Analyst I
Office - US, Las Vegas, NV 6770 Edmond St
Full-time
Onsite
Entry Level
1+ years expMGM Resorts International is a dynamic company in the entertainment industry, seeking a Technical Analyst I to join their team. The role involves resolving technical issues, monitoring IT systems, and ensuring operational efficiency while collaborating with various teams.
GamblingHospitalityResorts
Responsibilities
Triage and resolve technical incidents escalated from Service Desk and Field Technology teams
Monitor and manage corporate IT systems to ensure operational efficiency
Troubleshoot application and system performance issues
Escalate complex problems to Level 2 teams or vendors as needed
Maintain detailed incident documentation and contribute to knowledge-sharing
Keep end-users informed about system statuses and outages
Provide critical updates and alerts to IT departments during outages
Support applications like Opera, LMS, Infogenesis, Patron Management, SpaSoft, and Stratton Warren
Qualification
Required
1+ years of IT experience, preferably in a technical support or operations role
A strong understanding of hardware, software, and networking systems
Knowledge of network protocols, configurations, and LAN operations
Strong problem-solving skills and the ability to work under pressure
Excellent communication and interpersonal skills
Preferred
Experience troubleshooting Windows Server, Linux (Red Hat Enterprise Linux), and VMware
Previous experience in a resort or hospitality environment
Benefits
Prioritize your wellness, access programs crafted to nurture your mental and physical health.
Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
Savor delicious meals for free in our employee dining room.
Park with ease—whether you're on or off shift, it's free!
From healthcare to financial support and generous time-off options, we’ve got you covered.
Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.
Company
MGM Resorts International
MGM Resorts International is a hospitality firm that operates casinos, restaurants, and recreational resorts.
10001+ employees
H1B Sponsorship
MGM Resorts International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$3.6BKey Investors
IAC
2024-09-03Post Ipo Debt· $850M
2024-03-25Post Ipo Debt· $750M
2020-08-10Post Ipo Equity· $1B
Leadership Team
William Hornbuckle
Chief Executive Officer
Mark Strawn
CFO
Recent News
2025-12-24
2025-12-24
2025-12-20
Company data provided by crunchbase