Gotham Technology Group ยท 14 hours ago
Information Technology System Administrator
Gotham Technology Group is a dynamic global company seeking an IT System Administrator to support users and manage the IT infrastructure. This role involves providing technical support, overseeing IT infrastructure operations, and collaborating on various IT projects.
Responsibilities
Act as a primary resource for end-user technical support, addressing a wide range of hardware and software needs
Provide hands-on troubleshooting for PCs (Windows, Office, ERP software), peripherals, printers, phones, and security systems
Oversee the operation and maintenance of IT infrastructure, including Nutanix servers, Active Directory, Office 365, Citrix VDIs, and backup solutions
Perform basic configuration and management of Windows OS, ensuring proper privileges and file share access
Create and update internal documentation, including procedural guides, system diagrams, and user manuals
Document and share knowledge through ticketing systems, ensuring effective communication within the team
Contribute to IT projects such as Nutanix deployments, Citrix VDI implementations, disaster recovery initiatives, security enhancements, and mobile device management
Take detailed notes during meetings and provide summaries to enhance team alignment and execution
Qualification
Required
Solid understanding and hands-on experience with basic IT concepts, including hardware and software troubleshooting
Proficiency in Windows OS configuration and management for both clients and servers
Familiarity with managing consoles for IT infrastructure components
Experience with documentation, reporting, and utilizing ticket systems for issue tracking and resolution
Strong organizational skills to take notes, compose meeting summaries, and facilitate team knowledge-sharing
A proactive, self-starting mindset with the ability to work effectively in a team-oriented environment
Company
Gotham Technology Group
Gotham Technology Group is a provider of guidance and direction to IT professionals.
Funding
Current Stage
Growth StageRecent News
2023-12-28
Company data provided by crunchbase