ABM Industries · 11 hours ago
Lead Passenger Assistant
Phoenix, AZ
Full-time
Onsite
Entry, Mid Level
$18/hr - $18/hr
1+ years expABM Industries is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. They are seeking a Lead Airline Passenger Assistant to lead a team of Wheelchair Agents and ensure compliance with safety and quality standards while providing excellent customer service to passengers requiring assistance.
Facilities Support ServicesFacility ManagementJanitorial Service
Responsibilities
Promotes positive employer/employee /customer relationships and interactions
Ensure all call offs are covered
Communicate with Client representatives on a frequent basis regarding operations
Maintain daily shift report for managers
Maintain communication with other Duty Managers/Supervisors to maintain optimum staffing levels
Effectively coach employees
Work with Safety Quality Manager to ensure the safety and security of the operation
Set positive, professional example for workforce
Ensure employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our clients, and by regulatory authorities
Miscellaneous duties as assigned
Qualification
Required
Must be 18 years of age or older
Customer Service Experience
One year of lead or supervisory experience
Must meet all requirements to receive required airport SIDA badge
Preferred
Equivalent work experience preferred
Benefits
ABM offers a comprehensive benefits package.
Company
ABM Industries
ABM Industries is a facility management company that offers airport shuttles, wheelchair assistance, and janitorial services to businesses.
10001+ employees
H1B Sponsorship
ABM Industries has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (3)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$2.2B2025-02-27Post Ipo Debt· $2.2B
1978-01-13IPO
Leadership Team
Scott Salmirs
President & Chief Executive Officer
Rene Jacobsen
EVP & Chief Operating Officer
Recent News
The Motley Fool
2025-12-19
Private Equity Wire
2025-12-19
2025-12-18
Company data provided by crunchbase