Lalor Family Dental ยท 11 hours ago
Collections Specialist
Johnson City, NY
Full-time
Onsite
Entry Level
$16/hr - $20/hr
1+ years expLalor Family Dental, a family-owned dental practice with over 60 years of experience, is seeking an experienced and detail-oriented Collections Specialist to manage patient financial accounts. The role involves monitoring patient accounts, resolving payment discrepancies, and maintaining positive relationships with patients while working closely with the insurance and front desk teams.
DentalHealth CareMedical
Responsibilities
Accounts Receivable Management: Monitor patient accounts, resolve payment discrepancies, and reconcile balances
Collections: Contact patients with overdue balances and follow up on past-due invoices
Patient Relations: Maintain positive relationships with patients, respond to billing inquiries, and work closely with the insurance and front desk teams to streamline operations
Documentation: Keep accurate and organized records of all collection activities and patient communications
Qualification
Required
High school Diploma or GED required
Strong communication, negotiation, and customer service skills
Highly organized with excellent attention to detail
Ability to handle sensitive information with confidentiality (HIPAA compliance)
Proficient in computer applications (email, word processing, spreadsheets)
Positive, results-driven attitude and a team player
Preferred
At least 1 year of dental or medical billing experience preferred but not required
Benefits
Health
Vision
Dental
401(k) with match
Paid Time Off (PTO)
Incentive Program
Employee Assistance Program
Fun Company Events that make work feel like home
Competitive Compensation & Benefits
Company
Lalor Family Dental
Lalor Family Dental specializes in general dentistry, sedation, dental implants, orthodontic care medical practice and healthcare services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase