Strategy · 9 hours ago
Advanced Technical Account Manager I
United States
Full-time
Remote
Senior Level
6+ years expStrategy is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. The Advanced Technical Account Manager I is responsible for managing a portfolio of high-value customers, acting as a trusted advisor to drive enterprise digital transformation and ensure customers realize optimal value from their cloud technology solutions.
AnalyticsBusiness IntelligenceSaaSSoftware
Responsibilities
Develop and maintain deep relationships with key stakeholders, including executive and technical leadership, to position Strategy as an invaluable partner
Analyze customer business objectives and cloud architectures, delivering proactive strategic guidance and advanced recommendations for solution optimization and expansion
Advise clients on best practices, industry trends, and advanced use cases, strengthening their cloud maturity and operational excellence
Orchestrate resolution of complex technical and business issues through leadership of cross-functional account teams and rapid response mechanisms
Lead enterprise-level or multi-account adoption programs, driving measurable business impact and transformation initiatives
Capture and communicate strategic customer feedback to product management, shaping the product roadmap and championing innovation
Collaborate with Sales Account Management and executives to identify expansion opportunities and present compelling business cases for growth
Serve as the escalation point for critical or time-sensitive events, including leading crisis management and post-event reviews to ensure customer success
Mentor and coach other Technical Account Managers, fostering skill development and knowledge-sharing across the team
Advise internal business units on market trends, customer needs, and strategic partnership opportunities to drive continuous improvement
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or related field; advanced degree preferred
6+ years of experience in technical account management or cloud solutions, with a proven record of strategic influence, leadership, and customer advocacy
Deep expertise in cloud architectures, products (AWS, Azure, GCP), and digital transformation initiatives
Exceptional communication, relationship-building, and problem-solving abilities, including executive stakeholder engagement
Demonstrated leadership in complex program management, crisis resolution, and team mentorship
Company
Strategy
Strategy provides enterprise software for business intelligence, mobile intelligence, and network applications.
1001-5000 employees
H1B Sponsorship
Strategy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$14.49BKey Investors
Royal Bank of CanadaSilvergate Bank
2025-11-11Post Ipo Equity· $706.43M
2025-10-13Post Ipo Secondary· $27.3M
2025-06-30Post Ipo Equity· $578.1M
Leadership Team
Andrew Kang
Chief Financial Officer
Thomas Chow
Executive Vice President, General Counsel & Secretary
Recent News
2025-12-30
Company data provided by crunchbase