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Towne Park · 17 hours ago

Valet Attendant – Luma Hotel (On-Call) $21.50/HR + Tips

San Francisco, CA

Full-time

Onsite

New Grad, Entry Level

$21.50/hr - $21.50/hr

0+ years exp

Towne Park is a hospitality services company dedicated to delivering exceptional experiences. The Valet Attendant is responsible for providing outstanding hospitality services by parking and retrieving guest vehicles, assisting with luggage, and ensuring a friendly and professional demeanor with guests.

Car SharingHealth CareHospitalityParking

Responsibilities

Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions

Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks

Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests

Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location

Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed

Qualification

Customer service knowledgeBasic math skillsEnglish proficiencyManual transmission operationParallel parking

Required

High school diploma or general education degree (GED)

Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)

One (1) month related experience and/or training; OR equivalent combination of education and experience

Knowledge of principles and processes for providing customer and personal services

Ability to read and write standard English language

Ability to read and comprehend simple instructions, short correspondence and memos

Ability to write simple correspondence

Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization

Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money

Ability to understand 24 hour and military time systems

Ability to understand rates applicable to time passed

Perform parallel parking