Apply on Employer Site

NAPA Auto Parts · 12 hours ago

Outbound Operations Manager Supply Chain

Fresno, CA

Full-time

Onsite

Mid, Senior Level

$50K/yr - $75K/yr

2+ years exp

NAPA Auto Parts is seeking an Outbound Operations Manager to oversee the successful implementation of outbound operations at their center location. This strategic leader will manage outbound teams, ensure compliance with safety regulations, and promote a culture of engagement and problem-solving.

AutomotiveIndustrialMachinery Manufacturing

Responsibilities

Collaborates with General Manager and/or Assistant General Manager in implementing operational strategies to optimize efficiency and productivity

Manages functions of outbound operations by setting strategic performance expectations, monitoring productivity of all outbound teams and troubleshooting as needed

Leads strategic implementation of truck yard operations, ensuring efficient organization of trailers, housekeeping, maintenance, and safety protocols are consistently upheld

Bolsters strategies for adherence to all safety rules and regulations to ensure a safe environment for employees

Trains and develops employees to ensure teams function at the highest level of efficiency, filling in any areas as needed

Ensures customer inquiries and concerns are managed in a timely and professional manner, while encouraging team members to take ownership of customer issues and find creative solutions to meet customer needs; resolves escalations as needed and/or escalates further as appropriate

Works cross-functionally with other DC management to monitor for and investigate and resolve repetitive patterns of shipping errors

Protects company assets ensuring all equipment is used and maintained properly, buildings are checked and secured nightly, monitoring employees so no merchandise leaves without proper receipts

Maintains awareness of budget planning and cost management efforts and implements cost-saving initiatives and process improvements

Qualification

Warehouse operationsLogistics softwareManagerial experienceLean six sigmaData analysisProject managementTeam motivationCustomer serviceCommunication skillsProblem-solving

Required

2+ years' experience within a distribution center or similar environment

1+ year's proven experience in a managerial role and/or leading teams

Ability to motivate and inspire a team to actively contribute to problem-solving and continuous improvement initiatives

Excellent organizational and problem-solving abilities, with a keen attention to detail and a proactive approach to addressing challenges

Familiarity with warehouse operations and logistics software (e.g., WMS, ERP systems)

Ability to thrive in a fast-paced environment and adapt to changing priorities

Strong communication skills, both verbal and written

Commitment to upholding high standards of integrity, professionalism and customer service, with a focus on supporting team members and delivering for customers

Preferred

Bachelor's degree in business administration, logistics, or a related field

3+ years' experience within a distribution center or similar environment

2+ year's proven experience in a managerial role and/or leading teams

Proven experience performing various quality functions (inspection, control, assurance, audits)

Lean six sigma and project management skills

Expertise in leveraging relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.)

Customer-centric spirit and task-execution

Enthusiasm for data, analysis, and providing simple insights

Passion for solving complex challenges

Comfort influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly

Test-and-learn mentality and agile way of working to improve team products

Benefits

Health Insurance: Comprehensive medical, dental, and vision plans.

Retirement Plan: 401(k) with company match.

Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave

Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

Company

NAPA Auto Parts

Glassdoor3.5

Through nearly 6,000 auto parts stores and over 16,000 auto care and collision centers in the U.S., NAPA has America’s largest network of parts and care.

Founded in 1925

Effingham, Illinois, USA

10001+ employees