FRIEND HEALTH · 13 hours ago
Parts & Service Representative
Kapolei, HI
Full-time
Onsite
Entry Level
2+ years expFRIEND HEALTH is seeking a Parts & Service Representative to join their team at Pacific Golf & Turf, the Northwest’s premium supplier of John Deere and turf care products. The role involves selling OEM and aftermarket parts, responding to customer inquiries, and assisting with repairs while maintaining a professional and positive customer experience.
Health CareHealth DiagnosticsHospitalMedicalPersonal Health
Responsibilities
Sell OEM and aftermarket parts for all brands supported at Pacific Golf & Turf
Utilize various computer programs, schematics, and parts libraries to locate and sell parts
Respond to emails, phone calls, and walk in customers for Parts, Service, and Sales
Create a professional and positive experience for customers
Follow up with customers in a timely manner
Assist with processing repair orders and quotes
Work with management to help gain new customers
Maintain accurate and reliable records
Assist in shipping and receiving of equipment and parts
Assist service technician with repairs
Pick up and delivery of customer equipment/carts (company vehicles provided)
Work 40 hours per week with possible overtime based on customer and seasonal demands
Help maintain a safe, clean, and organized work environment for customers and employees
Work with management to achieve parts goals
Additional duties as assigned by leadership
Qualification
Required
HS diploma or equivalent
General office skills with a working knowledge of Microsoft Office products
Clean driving record and insurable
Able to lift up to 50 lbs. regularly
Strong written and verbal communication skills
Mechanical aptitude/experience
Able to read/interpret written and verbal instructions
Good organizational skills and ability to multi-task
Successful candidate will have a positive attitude and enjoy being part of a team
Preferred
John Deere equipment parts experience preferred
2 years of additional parts experience preferred
Golf course experience a plus
College degree, preferred
Familiarity with mechanical, electrical, and hydraulic schematics a plus
Benefits
Medical
Dental
Vision
Life
Disability
Vacation
Sick
Holiday Pay
401(k) Plan with company match
Company
FRIEND HEALTH
Friends Health offers a complete range of primary and preventive health care services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Wendy Thompson
Chief Executive Officer
Recent News
2025-11-20
Company data provided by crunchbase