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University of Miami · 9 hours ago

Records Assistant (Remote)

United States

Full-time

Remote

Entry Level

$17.15/hr - $17.15/hr

1+ years exp

The University of Miami is seeking a Records Assistant to provide high-quality customer service to applicants and students. This role involves managing and maintaining student records, ensuring confidentiality, and serving as a liaison for student records across departments.

Higher Education

H1B Sponsor Likely

Responsibilities

Serve as the primary contact via phone and email for student and parent questions and concerns related to student applications and records and serve as the liaison for student records to other University departments

Load and index all documents and files related to undergraduate student records and ensure that the appropriate checklists are satisfied

Ensures that student records are kept secure and confidential and are accurately recorded in the University’s student information system(s)

Understands and communicates important concepts related to records management and utilizes a practical approach for ensuring that student records are accurately maintained

Regularly review and manage mismatched records in Slate, manage test scores, and process change requests from EM functional personnel

Assists with the final high school transcript review process

Other duties as assigned

Qualification

Records managementCustomer serviceAttention to detailOral communicationWritten communication

Required

High school diploma required

One (1) year of relevant work experience managing records or in customer service, preferably in a higher education or corporate setting

Knowledge of records management concepts is important for this position

Strong attention to details and ability to manage multiple projects and tasks simultaneously is required

Excellent oral and written communication skills and ability to provide excellent customer service to students, parents, and administrators

Preferred

Post-secondary education preferred

Benefits

Medical

Dental

Tuition remission

Company

University of Miami

Glassdoor3.9

At UM you'll join a diverse and energized academic community.

Founded in 1925

Coral Gables, fl, US

5001-10000 employees

http://miami.edu

H1B Sponsorship

University of Miami has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (137)

2024 (153)

2023 (150)

2022 (122)

2021 (95)

2020 (114)