UNLV Health ยท 15 hours ago
Financial Counselor
Las Vegas, NV
Full-time
Onsite
Entry Level
1+ years expUNLV Health is a healthcare provider seeking a Financial Counselor to manage patient payments and contracts. The role involves assessing patient referrals, setting up payment arrangements, and facilitating Medicaid applications for patients.
Health CareHealth DiagnosticsMedicalWellness
No H1B
Responsibilities
Answers the telephone and forwards any calls to appropriate individuals
Schedules and processes referrals
Schedules and records patient appointments, advises patients of any necessary standard instructions and instructs new patients on procedures. Records cancellations or no shows
Greets patients and other visitors, directing them appropriately (i.e., assisting them in signing in, completing registration forms, or to the appropriate individual)
Prepares sign-in sheets
Verifies insurance
Handles all revenue at the time of patient check-out; collects applicable co-pays; and completes receipts for patients
Schedules patient follow-up appointments
Follows telephone and email etiquette standards as outlined in Customer Service Policy
Communicates in a calm, respectful, timely, and clear manner; demonstrates a caring attitude; which promotes professional relationships
Acknowledges all patients, team members, physicians and the public with positive, friendly eye contact and greets everyone by name in a warm and friendly manner. Uses positive body language
Maintains an organized, clean and presentable office work area
Consistently provides excellent customer service as evidenced by patient, patient surveys, and/or co-worker comments
Maintains privacy and confidentiality
Follows UNLV Health policies and procedures
Reports to work on time and as scheduled
Uses time clock, overtime and leave requests correctly and submits on time
Completes work within designated time
Adheres to dress code, including name badge. Maintains a neat and clean appearance
Assists with training of new personnel, as needed
Utilizes company resources responsibly, avoiding waste
Functions effectively in a Matrix Management environment
Completes any duties and special assignments as requested
OB Payment Plan
MFM Payment Plan
EMO Assistance for both locations
Payment plans for Hospital Contracts Baby Steps, Sunny Babies
OB Authorizations Global
Arch Program Assistance
Family Planning Grant Assistance
Ryan Residency
Monthly Reporting for Grants
Maternity Risk form for HPN
Ordering Practice Plan Devices (WHC)
Tracking and logging of all Family Planning Grant Devices
Assist with incoming Referrals
Utilizes company resources responsibly, avoiding waste
Functions effectively in a Matrix Management Environment
Completes any duties and special assignments as requested
Qualification
Required
Candidates must be legally authorized to work in the United States
High School Diploma or equivalency
1 Year Front Office Experience
1 Year Financial Counseling experience in a healthcare environment
May include standing, sitting, and/or walking for extended periods
May include performing repetitive tasks
May include working on a special schedule (i.e. evenings and weekends with clients)
May include working with challenging patients and clients
May include lifting up to 25 pounds
Benefits
12 Paid Holidays per year, starting with your first day of employment!
20 + PTO days per year! (Depending on Position)
3% 401K Contribution, even if you do not contribute!
Medical, Dental, and Vision benefits that start the first of the month following your start date!
Company
UNLV Health
UNLV Health provides family medicine, gynecology, and pediatrics services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Evan Sade
Chief Compliance Officer
Recent News
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