Client Program Coordinator jobs in United States
cer-icon
Apply on Employer Site
company-logo

Davis Wright Tremaine LLP · 16 hours ago

Client Program Coordinator

Davis Wright Tremaine LLP is one of the top law firms in the U.S. seeking a Client Program Coordinator to provide high-level support for client program teams. The role involves overseeing matter management, serving as a liaison between clients and the firm, and contributing to process flow organization.

ConsultingEducationInternetLaw EnforcementLegalNewsPublishingSocial Media

Responsibilities

Work with lawyers and staff to meet service expectations and address specific problems or opportunities to enable the firm to provide excellent, differentiated service
Work with legal teams and staff departments to help drive service innovation to deliver service more efficiently, effectively and profitably, including evaluating and developing new business process opportunities using technology, process improvement, legal project management, and alternative staffing
Be willing and able to learn new technology tools (such as legal project management, data visualization, and document automation) to create efficiencies and add value to the client team
Support the onboarding and integration of new personnel to meet client needs, including attorneys, paralegals, and staff
Certain service delivery and project management activities will be billable to the client as directed by your manager
Act as a point of contact for the program team and responsible attorneys to intake new requests from clients, run conflict checks, and route work to timekeepers
Edit and oversee upkeep of client-facing matter management sites
Track and report on project plans and deliverables in support of client leadership
Assist with the implementation of project management frameworks for the matters they support, that enable firm leadership to track progress against and adherence to the stated scope of work

Qualification

Legal Services ExperienceMicrosoft Office SuiteProject ManagementProblem SolvingLearning New TechnologiesData Visualization ToolsCommunication SkillsAttention to DetailTeamwork

Required

1+ years' experience in legal services or other services industry
A high school diploma or GED certification; Bachelor's degree preferred
Ability to effectively handle multiple projects simultaneously with high attention to detail and minimal supervision
Ability to work in a team-oriented, service focused environment and to handle stressful situations in a calm, composed manner
Problem solving skills, with a focus on how we can provide a solution and not the reasons we cannot
Strong communication skills in English, both verbal and written, including interpersonal skills
Ability to learn new technologies quickly and independently
Proficiency with Microsoft Outlook, Excel, Word, PowerPoint, Visio, and OneNote
Availability and willingness to work overtime as needed or requested

Preferred

Bachelor's degree
Familiarity with Microsoft Power BI, Tableau, HighQ, Azure DevOps, and Microsoft SharePoint

Benefits

Choice of health and vision insurance plans
2 paid volunteer days for qualifying community service work
Dental plan
Fertility and adoption benefit
Paid sabbatical after 13 years of service
Tuition reimbursement
Commuter benefits
Retirement contribution
Health insurance with an optional HSA
Long term disability
Dental insurance
Vision care
Telemedicine and virtual short term solution based counseling services
Life insurance
Healthcare and Dependent Care Flexible Spending Accounts
Subsidized backup care and caregiving resources
401(k)
Vacation
Sick time
11 paid holidays each year
Employee assistance program
Voluntary accident insurance
Voluntary life
Voluntary disability
Voluntary long term care
Pet insurance
Commuter and Transit programs

Company

Davis Wright Tremaine LLP

twittertwittertwitter
company-logo
Purpose drives us. Davis Wright Tremaine was founded on three guiding principles: ability, integrity, and service.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Samantha Liu
Chief Financial Officer
linkedin
leader-logo
Julia Bennett
Chief Marketing and Business Development Officer
linkedin
Company data provided by crunchbase