Front Desk Receptionist jobs in United States
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Four Seasons Hotels and Resorts · 14 hours ago

Front Desk Receptionist

Four Seasons Hotels and Resorts is a luxury hotel company that emphasizes exceptional guest experiences and a strong employee culture. The Front Desk Receptionist plays a key role in welcoming guests, providing assistance during their stay, and ensuring high levels of guest satisfaction.

HospitalityHotelLeisureRental PropertyTravel

Responsibilities

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone
Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests

Qualification

Luxury hotel experienceInterpersonal skillsCommunication skillsCustomer service orientationCross cultural sensitivityGuest centricity

Required

One + years experience working within a luxury hotel or similar environment is considered an asset
Excellent interpersonal skills and communication skills
Cross cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest's preferences

Benefits

Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounted rates for Marta and/or parking

Company

Four Seasons Hotels and Resorts

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Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.

Funding

Current Stage
Public Company
Total Funding
$579M
Key Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity

Leadership Team

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Alejandro Reynal
President and CEO
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Sudhakar Veluru
CIO / CTO
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Company data provided by crunchbase