Apply on Employer Site

Eastern Healthcare Group · 17 hours ago

Receptionist P/t

Abingdon, VA

Part-time

Onsite

New Grad, Entry Level

0+ years exp

Eastern Health Group is a family of skilled nursing facilities and rehabilitation centers focused on resident-centered care. They are seeking a Receptionist to provide general office support, answer incoming calls, and assist with clerical duties to enhance the customer experience.

Health CareHospitalMedical

Responsibilities

Meet physical and sensory requirements stated below, and be able to work in the described environment

Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment

Answer telephones or switchboard during scheduled shift

Ensure phone calls are redirected to appropriate employee or department

Transfer callers to appropriate voicemail when employee is unavailable

Provide callers with information about the facility, such as, address, directions, fax numbers, facility/Company website and other related information

Receive, sort and forward incoming mail

Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)

Assist in the ordering, receiving, stocking and distribution of office supplies

Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed

Qualification

Customer service experienceMicrosoft Office SuiteVerbal communicationWritten communicationAttention to detailProblem solvingProfessionalismTeamworkAdaptability

Required

High school diploma or GED required or equivalent related work experience

Six (6) months to one (1) year customer service experience or related experience performing office/clerical duties

Excellent phone etiquette skills required

Effective verbal and written English communication skills

Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation

Highest level of professionalism with the ability to maintain confidentiality

Ability to communicate at all levels of organization and work well within a team environment in support of company objectives

Customer service oriented with the ability to work well under pressure

Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity

Strong analytical and problem solving skills

Approachable, flexible and adaptable to change