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Cambridge International Systems, Inc. · 11 hours ago

Operations Specialist – TS/SCI Clearance | Virginia Beach, VA

Virginia Beach, VA

Full-time

Onsite

Mid Level

4+ years exp

Cambridge International Systems, Inc. is a global team committed to tackling complex challenges in defense and security. The Operations Specialist will support 24/7 operations for U.S. government missions, overseeing daily operations and ensuring project deliverables are met.

Cyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Is a member of a 24/7 support team responsible for overseeing daily operations

Must be able to work within a team standing a rotating watch to ensure project deliverables

Be able to monitor operations and to include mission and support systems (generators, HVAC, etc.) and leverage a wide range of accesses and technical tools to immediately fix many of the technical issues that hinder the mission

Monitor IT mission equipment including, servers, clients, routers, switches, telecommunications cabling, etc

Provide basic troubleshooting skills to resolve problems. Act as escalation manager liaison between operations and support elements for rapid restoration notification

Provide timely updates to customers, Senior Leadership and the Program Manager for situational awareness documentation

Conduct pass down briefings, maintain pass down logs and present to on-coming watch teams. Train and mentor newly assigned and/or junior watch standers

Prepare and disseminate information reports, presentations and other deliverables to project leadership

Conduct routine project status meetings with Government Project Managers and company project team and help identify project challenges and risks while offering alternatives to achieve success and continually improve enterprise processes

Facilitate or participate in the creation of document deliverables, such as Standard Operating Procedures (SOP), System Assessments, Project Status Reports, etc. prior to submitting to the Government

Ensure project deadlines are kept and ensure tasks remain within project scope

Qualification

DoD TS/SCI clearanceIT tools proficiencyTroubleshooting skillsTeam collaborationStandard Operating ProceduresDetail orientedCommunication skills

Required

Minimum High School and four (4) years' experience working in a team environment

Must have a current and active DoD Top Secret security clearance with the ability to obtain a TS/SCI

Proficient with modern IT tools and infrastructure technologies

Preferred

Act as escalation manager liaison between operations and support elements for rapid restoration notification

Show initiative and the ability to work within a team while keeping Cambridge management informed of shifting priorities and challenges

Well organized and detail orientated

Ability to follow Standard Operating Procedures (SOP)

Willing and able to work shift, overtime, holidays, and weekends as required

Ability to establish confidence and credibility with managers and senior level Navy leaders and the ability to foster open communications within teams

Work effectively in diverse environments to include civilians, military, and contractors

Concurrently handle multiple issues and assignments. Works on assignments requiring considerable judgment and initiative

Develops solutions to routine technical problems of limited scope following detailed instructions

Benefits

Medical, dental, vision, life, accident, and critical illness insurance

401(k) immediate vesting and match

Paid time off and company holidays

Generous tuition & training support

Relocation assistance

Sign-on and performance-based bonuses

Employee referral program

Access to Tickets at Work, EAP, wellness initiatives, and more

Company

Cambridge International Systems, Inc.

At Cambridge International Systems, Inc. we design and deliver innovative and adaptive solutions to address capacity-building needs and enable success.

Founded in 1994

Arlington, Virginia, USA

201-500 employees