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Endeavour Solutions Inc. -Dynamics 365 ERP, CRM & Cloud · 16 hours ago

Director, Project Management Office (PMO)

United States

Full-time

Remote

Director/Executive

$150K/yr - $170K/yr

10+ years exp

Endeavour Solutions Inc. is a leading Microsoft Partner for ERP, CRM, and AI Cloud Business Applications. They are seeking a Director, PMO to lead the project management function across their Microsoft Dynamics ERP/CRM practices, ensuring projects are run consistently and effectively while managing a team of Project Managers.

AnalyticsConsultingCRMEnterprise Resource Planning (ERP)Enterprise SoftwareSoftware

Growth Opportunities

Responsibilities

Lead and develop a team of ERP/CRM Project Managers:

Hiring, onboarding, coaching, performance management, and career development

Own the 'Endeavour way' of running projects:

Define and maintain the core lifecycle stages and gate checks

Standard status reporting, RAG criteria, RAID logs

Common tooling (DevOps/Planner/Project, SmartSheet, Teams/SharePoint structure)

Maintain a single consolidated project portfolio across BC, F&SC, CE, Sylogist

Provide regular dashboards and executive reporting on status, risk, and budget

Facilitate portfolio review sessions with the VP Professional Services, COO, and practice leads

Raise PM performance and consistency:

Monitor adherence to standards and drive continuous improvement in planning, communication, risk and change management

Help prevent and manage escalations:

Define escalation criteria and paths

Work with practice leads, Support & Client Assurance, and Sales to address at-risk projects early

Act as a 'player-coach' on a small number of high-impact projects where executive-level PM sponsorship is required

Qualification

ERP/CRM ImplementationMicrosoft Dynamics 365Project ManagementPM CertificationsStakeholder ManagementContinuous ImprovementMetricsDashboardsTeam Leadership

Required

10+ years of project management experience in ERP/CRM or complex business systems implementations

5+ years leading project managers or running a PMO / portfolio function

Strong understanding of ERP and/or CRM delivery (scope/change control, budget management, stakeholder management)

Experience working with multiple practices/lines of business and senior stakeholders

Comfort with metrics, dashboards, and driving accountability through standards and coaching

Experience with Microsoft Dynamics 365 (BC, F&SC, CE) and Microsoft project/collaboration tools (DevOps, Planner, Project, Teams, SharePoint) is a strong asset

PM certifications; PMP is required