WinCo Foods ยท 8 hours ago
Loss Prevention Agent
US-ID-Eagle
Full-time
Onsite
New Grad, Entry LevelWinCo Foods is a growing family of over 140 supermarkets in 10 states, dedicated to offering the lowest possible prices to feed families. The Loss Prevention Agent is responsible for the detection, apprehension, and processing of shoplifters, while maintaining a safe environment for customers and employees and supporting store management in loss prevention activities.
CommunitiesFood and BeverageHuman ResourcesTransportation
Responsibilities
Demonstrates professionalism and excellent judgement in a fast paced retail environment
Detects, apprehends and processes shoplifters in accordance with company policies and local laws/regulations
Contributes to the safe resolution of concerning situations within the store using verbal de-escalation techniques paired with professional presence
Prepares and submits reports involving investigations and Loss Prevention (LP) matters
Researches and archives general liability incidents via C.C.T.V
Participates in internal company investigations
Testifies at legal and court proceedings on behalf of the company
Works with local, state and government agencies regarding company matters
Participates in maintenance of loss prevention and safety programs
Conducts loss prevention audits
Detects, investigates and reports hazardous workplace incidents and issues
Provides store support by promoting loss prevention and safety awareness
Provides LP training to store staff
Maintains loss prevention office and equipment to established standards
Identifies and troubleshoots and reports issues with C.C.T.V. equipment
Qualification
Required
High School Diploma or equivalent
Recognizing the required criteria to determine what constitutes shoplifting
Demonstrating good excellent judgment when responding to difficult situations or individuals
Providing excellent verbal, written and interpersonal communications skills in a work setting
Documenting work and customer service activities
Applying strong analytical and problem solving abilities
Prioritizing and executing tasks in a high-pressure environment
Demonstrating initiative and self-direction
Working effectively in a team oriented environment
Work 10-12 hour shifts in a 24/7 operation, including nights, weekends and holidays
Consistently provide friendly and engaging customer service to internal and external customers
Perform at a high level in a fast paced environment with limited immediate supervision
Develop proficiency with WinCo's C.C.T.V. equipment, locks and door hardware
Sit for extended periods
Perform all tasks efficiently and accurately with confidentiality, honesty and integrity
Obtain State or Local certifications as required
Wear provided personal protective equipment such as gloves and protective vest
Travel daily within a defined geographic area to assigned locations
Perform other duties as assigned or needed
Must be at least 18 years old
Benefits
Vacation Eligible:: Yes
Employee Stock Ownership Plan:: Yes
Company
WinCo Foods
WinCo Foods is a family of employee-owned stores, with its own distribution and transportation network.
Founded in 1967
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2004-04-01Private Equity
Leadership Team
Brian Garcia
SVP IT / CIO
Daniel Moore
Senior Talent Acquisition Partner
Recent News
2025-09-06
Seattle TechFlash
2025-04-17
2025-03-28
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