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Houchens Insurance Group · 10 hours ago

COBRA Processor (R1)

Bowling green,KY,US

Full-time

Onsite

Entry Level

2+ years exp

Houchens Insurance Group is seeking a COBRA Processor to manage COBRA-related tasks. The role involves processing data for terminations and new hires, handling payments, and communicating with clients while ensuring compliance with COBRA laws.

Auto InsuranceCommercial InsuranceInsuranceProperty InsuranceService Industry

Growth Opportunities

Responsibilities

Critique and import data for all terminations and new hires in COBRA WEB Software

Processing batch payments in COBRA software and entering into spreadsheet

Creating invoices for billing and assisting with other accounting duties

Communicating with clients and carriers on a regular basis

Preparing/communicating emails, letters, etc. to COBRA participants

Remain abreast of changes in COBRA laws

Answering phone calls as needed

Filing and shredding as needed

Performing other clerical duties as needed

Assisting others in the company in the fostering and maintenance of healthy working relationships with current or potential clients

Documents all correspondence and follows up for necessary information updates at appropriate times

Works together with team and with other departments as needed. Manages PTO to work with departmental needs. Volunteers to back up and/or assist others as needed

Displays commitment and initiative to meet department and agency education goals as set forth in the education program

Qualification

COBRA WEB SoftwareSpreadsheet SoftwareAgency Management SystemReasoning AbilityCommunication Skills

Required

Ability to read and comprehend simple instructions, short correspondence, and memos

Ability to write simple correspondence

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Knowledge of Internet software

Knowledge of Agency Management System

Knowledge of Spreadsheet Software

Associate's degree or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience