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Farm Credit East, ACA · 15 hours ago

Operations Associate

Geneva (Phelps), NY

Full-time

Hybrid

New Grad, Entry Level

$50K/yr - $55K/yr

Farm Credit East (FCE) is the leading provider of loans and farm advisory services to agricultural business owners across the northeast. The Operations Associate supports efficient functioning and monitoring of internal operations while promoting good customer relations and ensuring compliance with operational processes.

AgricultureBankingFinancial ServicesLendingRetail

Responsibilities

Processes monetary transactions, including loan disbursements, wires, ACHs, and customer payments including proper documentation

Maintains accurate General Ledger (GL) accounts and provide reports within timeframes established in ACA operational procedures

Reviews accounting system reports to ensure exceptions are identified and corrected; this includes but is not limited to. Corrects accounting system rejects within 2 days. Follows up on recently processed loan actions to correct loan rejects and ensure billing is scheduled according to the approval and note

Effectively monitor the operations dashboard for monetary and document requests (i.e. EFTs)

Processes fixed interest rate transactions accurately and timely, including but not limited to: interest rate locks, issuing interest rate lock agreements, booking fixed rate accounts

Supports Farm Credit East’s real estate tax monitoring policies and procedures

Manages the non-borrower authorization process, ensuring compliance with Farm Credit East policies and procedures and protection of customer information

Facilitates quality control checks on operations processes as requested, ensuring compliance with ICFR and related policies and procedures

Provide exceptional service and expertise in your designated area(s); this may include (but is not limited to): General Ledger post-close reporting, Insurance, UCC renewals, Credit Life Insurance, Processing paid out loans, Modifications, FSA semi-annual status reports, Processing financial services payments, Protective advances

Protects the confidentiality, security, and integrity of the Association’s systems and data and clients’ data

Qualification

AccountingCustomer SupportFinanceData SecurityCommunication

Required

This position requires an associate or bachelor's degree in Agriculture, Agri-Business, Economics, Finance, Business or a related field

Or an equivalent combination of education and experience to perform the essential functions of the job

This position is primarily conducted out of a physical Farm Credit East office location in order to effectively serve local customers

Farm Credit East requires new employees to work at their assigned office location for the first 2 weeks of their employment

After 6 weeks of acceptable performance, the employee is eligible for a hybrid working structure of 4 days in-office and 1 day working from home each week

Benefits

Short Term Incentive to reward business results

401(k) match up to 6% of salary; or for those unable to take full advantage of the 401(k) match, verified student loan payments may qualify for an employer match in your 401(k) up to 6% of salary

Defined Contribution retirement plan funded at 2-9% of salary depending on years of service

15-25 days of vacation leave per year, depending on years of service

12 days of holiday leave per year

7.5 days of sick leave in your first year, followed by 12 days of sick leave per year thereafter; unlimited rollover of unused sick leave year to year

Paid Parental Leave: Up to 80 hours of paid leave for birthing, non-birthing, and adoptive parents

Family Care Leave: Additional leave options available under FMLA and company policy

Comprehensive medical, dental, and vision plans, including preventive care and wellness programs to support your overall health and well-being

Health Savings Account

Life insurance at 2x base pay

Accidental Death and Dismemberment insurance at 2x base pay

Long-term disability insurance at 2/3 base pay

Tuition reimbursement

Continuing education and training

Employee Assistance Program offering a wide variety of tools and resources

Company

Farm Credit East, ACA

Farm Credit East provides a full range of credit and financial services to more than 18,000 customers in our eight-state territory: Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island, and Vermont.

Founded in 1916