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Cedar Gate Technologies · 9 hours ago

Client Success Manager

United States

Full-time

Remote

Mid Level

3+ years exp

Cedar Gate Technologies is seeking a passionate advocate for client success to join their talented and growing team. In this pivotal role, you will guide a portfolio of clients through all stages of their journey with value-based care solutions, ensuring their success and overall satisfaction while fostering long-term relationships.

AnalyticsHealth CareSoftware

Responsibilities

Their success in value-based care and advocating for their requests internally

Lead cross-functional account teams to deliver seamless, strategic support tailored to each client’s goals

Facilitate regular executive-level meetings to align their objectives, address organizational growth challenges, and explore potential opportunities

Drive adoption and effective use of Cedar Gate’s products through personalized training, guidance, and deep product expertise

Create and execute client success plans that define key metrics for success, track progress, mitigate risks, and celebrate achievements through documented value stories

Surface and syndicate best practices across the Cedar Gate client community to elevate collective success by using our products

Serve as the voice of the client, providing actionable insights to influence product development and enhance service delivery

Qualification

Healthcare industry experienceClient relationship managementValue-based care modelsProblem-solvingCommunication skillsBachelor's degreeMaster's degreeEMR data understanding