Hard Rock Hotel New York · 10 hours ago
ENGINEER I - SUBSTITUTE
New York, NY
Full-time
Onsite
Mid Level
3+ years expHard Rock Hotel New York is seeking an Engineer I - Substitute to troubleshoot and repair hotel equipment and facilities. The role involves performing preventative maintenance, managing repairs, and ensuring safety and operational excellence within the hotel environment.
Hospitality
Responsibilities
Respond and attend to guest and in house requests for repair, maintenance, and preventative maintenance
Resolve general plumbing issues such as unclogging drains, plunging toilets, and repairing leaky spigots, plumbing lines, pumps, and faucets
Perform general HVAC trouble shooting and repairs
Perform miscellaneous repairs such as maintenance on equipment, dry wall repair, vinyl wall covering installation/replacement throughout hotel area
Perform preventative maintenance on tools and equipment (electrical, mechanical, vacuums, televisions), including cleaning, troubleshooting and lubrication
Troubleshoot and repair kitchen equipment
Must always follow the hotel’s policies and procedures regarding the safe operation and storage of tools, equipment, and machines as well as the handling of corrosive and flammable liquids
An Engineer assigned to apply paint, stain varnish, or enamel to property walls, ceilings, and furniture must be able to do so in a professional manner and are able to effectively: Use brushes, spray guns, or rollers
Responsible for maintaining property color scheme specifications
Responsible for maintaining and match shades of areas
Apply primers or sealers to prepare new surfaces, such as bare wood or metal, for finish coats
Remove old finishes by stripping, sanding, wire brushing, burning, or using water and/or abrasive blasting
Cover surfaces with appropriate material for protection during painting and posts appropriate paint signs
Clean up and store paint and painting tools and equipment in appropriate areas
Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury
Coordinate with the vendor in order to modify colors of paint, stain, or varnish
Take care of the area when the front of the house area-painting job is being carried out
Always place the ‘Engineering at work’ signage or door hanger when working in public area or guest rooms
Complete appropriate safety training and certifications to perform work tasks
Maintain daily logs of operation and maintenance
Communicate with leaders/team members when necessary to resolve maintenance issues
Maintain accurate logs and records as required and ensure regulatory compliance to facility regulations and safety standards and procedures are followed; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Perform carpentry work as directed/needed
Perform swimming pool maintenance and fitness equipment repairs
Use computer programs/handheld devices for communication purposes
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and assist individuals with disabilities
Speak with others using clear and professional language
Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other team members
Ensure adherence to quality expectations and standards
Accountable for understanding and usage of HotSOS system
Completing work orders and tasks in an efficient manner as they are assigned to optimize departmental performance
Maintain the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems and make repairs to such equipment if necessary
Participate in preventative maintenance program to perform services include painting, repair work, renovations and the replacement of furniture and equipment
Communicate areas that need attention to staff and follow-up to ensure understanding
Learn how to operate all functional equipment for all seasons and assist with upcoming storms
Maintaining the grounds (i.e. snow removal, keeping common pass-throughs safe and clear for our guests and team members)
Ensure daily operations to be incompliance with all engineering policies, standards and procedures are being followed and documented
Participate in the development and implementation of corrective action plans to improve guest satisfaction and strive to improve service performance
Identify opportunities to optimize performance and create value by challenging existing processes, encouraging innovation and driving necessary change
Establish and maintain open, collaborative internal and external relationships
Develop lasting relationships with guests to secure repeat business
Qualification
Required
High School Diploma or GED or equivalent years of relevant work experience required
Able to speak to guests and co-workers using clear, appropriate and professional language
Discuss work topics, activities, or problems with co-workers, supervisors, or managers
High energy with effective and influential people skills. Positive attitude and the desire to motivate others
Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming
Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas
Good working knowledge of HOTSOS reporting system
Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time
Ability to sit for extended periods of time
Ability to make repeating movements of the arms, hands, and wrists
Ability to express or exchange ideas verbally and perceive sound by ear
Ability to obtain impressions through the eyes
Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders
Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms
Ability to occasionally move objects (lift, push, pull, balance, carry) up to 100 pounds / 50 kilograms
Ability to turn or twist body parts in a circular motion
Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
Ability to operate potentially hazardous equipment
Deep understanding of lifestyle hotels
Self-starter with an entrepreneurial spirit and strong organizational skills
Must meet legal requirements for any required licensing
Ability to work evenings, weekends, and holidays, as needed
Preferred
3 or more years of Maintenance in a 5 star hotel preferred
Company
Hard Rock Hotel New York
Hard Rock Hotel New York has illuminated the New York City’s skyline in Midtown Manhattan.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase