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Tuff Shed, Inc. · 12 hours ago

Bilingual Customer Service Sales Representative - Call Center

Lancaster, TX

Full-time

Hybrid

Entry Level

1+ years exp

Tuff Shed, Inc. is seeking Bilingual Customer Service Sales Representatives to join their team in a fast-paced call center environment. The role involves building relationships with customers, driving sales through effective communication, and providing exceptional customer service.

Building MaterialCivil EngineeringConstructionProfessional Services

Growth Opportunities

Responsibilities

Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat

Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system

Qualification

Sales experienceBilingual (Spanish/English)Customer service skillsCRM softwareMicrosoft OfficeTime managementTeamworkCommunication skills

Required

Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role

Availability to work a flexible schedule, including evenings, weekends, and some holidays

Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred

Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred

Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred

Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed

Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public

Ability to prioritize and effectively manage time

Ability to work successfully within a team environment

Ability to speak, read, and write in Spanish and English