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The Venetian Resort Las Vegas · 11 hours ago

COORDINATOR - CONFERENCE MANAGEMENT

Las Vegas, NV

Full-time

Onsite

Entry Level

1+ years exp

The Venetian Resort Las Vegas is a premier hospitality destination, and they are seeking a Coordinator for their Conference Management team. The primary responsibility is to coordinate the day-to-day needs of Group Catering & Conference Planners, ensuring a superior guest experience and building strong relationships with clients.

Gambling & Casinos

Responsibilities

Ensure general appearance and condition of Congress Center is in proper order and quickly report maintenance issues to facilities

Work with Meeting Services, Facilities, and PAD to ensure all areas are coordinated and working in tandem to produce an outstanding Meeting Experience for our guests

Demonstrate a sense of urgency on behalf of the building when responding to client requests

Display a passion for Guest Service and Operational Excellence at all times

Build strong lasting professional relationships with the CCM team, all Operational Departments involved in Group Activities and with new and repeat customers

Show sensitivity to individual needs

Promote teamwork and a culture of continuous improvement

Ensure all events are set to the Banquet Event Order (BEO)

Supports and encourages the department through acts and deeds

Must be able to make sound customer focused yet prudent financial decisions when offering compensation when service failures occur

Actively participates, leads, and inspires team members in Daly Serenades

Displays a passion for guest service and operational excellence at all times

Earns respect and leads with respect

Promotes an atmosphere of team member empowerment and collaboration

Able to build strong lasting professional relationships with the CCM team and all operational departments involved in group activities

Promotes teamwork and a culture of continuous improvement

Check all function and non-function space for proper lighting, temperature, cleanliness

Accurately manage changes from the client for events for both Food and Beverage, Meeting Set, and AV needs

Complete Daily Group Log in an accurate and tactful manner

Attend the Daily BEO Meeting if and when required

Consistent and regular attendance is an essential function of this job

Performs other related duties as assigned

Qualification

Hospitality experienceEvent coordinationBEO interpretationAlcohol Awareness CardHealthcard certificationWord proficiencyExcel proficiencyMS Outlook proficiencyInterpersonal skillsCommunication skillsTeamwork

Required

21 years of age

Proof of authorization/eligibility to work in the United States

Must be able to obtain and maintain an Alcohol Awareness Card (TAM) and a Healthcard and any other certifications or license, as required by law or policy

Working knowledge of both meeting room sets and basic catering functions

Must have a working knowledge of Word, Excel, MS Outlook

Able to work across functional areas to improve ability to execute group needs

Able to read, understand, and interpret BEOs, GTD Sheets, and Client Specs

Able to produce BEOs from Client Specs

Ability to communicate clearly and effectively in English, both spoken and written form

Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience

Must be able to work varied shifts, including nights, weekends and holidays

Must be able to lift or carry 75 pounds, unassisted, in the performance of specific tasks, as assigned

Physically access all areas of the property and drive areas with or without a reasonable accommodation

Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts

Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts

Ability for prolonged periods of time to walk, stand, stretch, bend and kneel

Work in a fast-paced and busy environment

Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke