Beth Israel Lahey Health · 11 hours ago
Administrative Associate, Urgent Care Wilmington, 8 hours
Beth Israel Lahey Health is an integrated health system dedicated to creating healthier communities. The Administrative Associate of the Urgent Care Services Team provides essential administrative support to ensure efficient patient care and unit flow.
Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining
Responsibilities
Provides the administrative support for the unit and staff so the patient care team can concentrate on providing superior patient care
Answers the phone for the unit, answering questions, directing calls to other team members and /or taking messages and expediently passing on information
Greets patients, visitors, volunteers, clergy and interdisciplinary staff members. Answers questions, signs forms and/or directs the individual or question as appropriate to ensure efficient unit flow and patient/family member satisfaction
Processes physician and other orders utilizing the electronic medical record and manual orders. Monitors orders throughout shift and notifies nursing staff promptly of stat and other pertinent issues. Questions unclear orders and seeks clarification from the nursing and medical staff
Completes administrative/secretarial tasks in support of the nurse manager and the department, which may include but is not limited to data entry, simple letter typing, simple spreadsheet creation, other typing needs, minute taking, and sorting and triaging mail
Maintaining an adequate inventory of non-medical supplies for the unit. Oversees the office equipment and addresses equipment problems timely to maximize the unit’s efficiency
Qualification
Required
High School Diploma or equivalent
Basic computer knowledge
Excellent communication and customer service skills
Must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team
Preferred
At least one year of previous work experience in an administrative support role
Knowledge of basic medical terminology
Company
Beth Israel Lahey Health
Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services.
H1B Sponsorship
Beth Israel Lahey Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (1)
Funding
Current Stage
Late StageRecent News
Boston Globe
2025-11-24
Morningstar.com
2025-11-07
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