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By Light Professional IT Services · 10 hours ago

Technical Documentation & Systems Analyst

US-MD-Fort Meade

Full-time

Onsite

Mid Level

$65K/yr - $80K/yr

3+ years exp

By Light Professional IT Services, through its subsidiary Cole Engineering Services, is a leading provider of modeling and simulation training solutions for the Federal Government and industry. The Technical Documentation & Systems Analyst role involves creating user-focused technical documentation and training materials for military and commercial systems, as well as supporting the development of briefings for high-level personnel.

GovernmentInformation ServicesInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Research, develop and write user focused and maintainer focused technical documentation and training materials for military and commercial systems

Edit technical publications to meet CDRL requirements

Learn and understand the technical design of the system well enough to be effective at transforming input from developers and engineers into written and graphical documents that are understandable by users and customers

Lead and assist with developing briefings in PowerPoint that are suitable for presentation to high level government and corporate personnel

Support and develop training materials for software centric IT systems

Qualification

PowerPoint presentationsMicrosoft OfficeTechnical writingJiraConfluencePeer reviewInterpersonal skillsCustomer focusedCommunication skillsTime management

Required

Foundation in writing technical documentation, briefings, and manuals

Comfortable interacting with software engineers, development teams, customers, and users

Ability to design and layout graphical product overviews and related marketing material

Research, develop and write user focused and maintainer focused technical documentation and training materials for military and commercial systems

Edit technical publications to meet CDRL requirements

Lead and assist with developing briefings in PowerPoint that are suitable for presentation to high level government and corporate personnel

Support and develop training materials for software centric IT systems

Minimum 3 years of experience in technical writing

Customer focused with strong interpersonal skills

Ability to understand high level IT and software concepts

Ability to communicate with development teams, engineers, technicians, training teams and customer personnel

Ability to ask questions and listen to the answers

Ability to conduct peer reviews of documentation and solicit and incorporate feedback

Ability and drive to complete assignments on schedule

Write using clear and concise language using proper English in a format understandable to the target audience (Users and Maintainers)

Ability to create hardware or software documentation from start to finish, including manual formatting, indexing, creation of all text, illustrations, block diagrams, theory of operations, power point presentations, procedures, etc

Ability to create user-focused training materials and courseware

Experience developing briefings in PowerPoint that are suitable for presentation to high level government and corporate personnel

Proficient in Microsoft Office applications to include Word, PowerPoint, Excel, and Visio

Minimum 1 year experience using Jira and Confluence in an Agile environment

U.S. Citizenship status with a TS/SCI security clearance and CI polygraph if requested by customer