Valiant Residential ยท 22 hours ago
Assistant Community Manager - Arista - Texarkana, TX
Texarkana,TX,US
Full-time
Onsite
New Grad, Entry LevelValiant Residential is a leader in property management with over 37 years of experience. They are seeking an Assistant Community Manager to support the Community Manager in the daily operations of the property, manage financial records, and assist with leasing, marketing, and resident relations.
AccountingBusiness IntelligenceMarketingReal Estate
Responsibilities
Assist in preparing advertising materials
Assist in showing units and screening applicants
Maintain records of rental levels of comparable units in the surrounding area
Present creative leasing and marketing ideas
Maintain courteous communication with residents, applicants, and representatives of other companies
Greet prospects and qualify by covering all criteria (ask questions, utilize completed guest cards, etc.)
Have the prospect complete the application and secure a deposit in accordance with Valiant Residential procedures and Fair Housing requirements
Update availability report and process applications for approvals (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval
Assist in monitoring renewals. Distribute and follow up on renewal notices
Professionally represent the company at all times
Accept rental payments and give them immediately to the Community Manager
Type lease and complete appropriate paperwork and input information on Yardi system accurately and on a timely basis. Review with the Community Manager before obtaining signatures
Assist the management team with other various tasks as required
Consistently implement policies of the community
Prepare and maintain complete resident files
Prepare late notices and notices to pay rent
Assist in the collection of rents and preparation of receipts
Assist with legal proceedings
Assist with lease preparation, signing, and administration
Operate computers programmed with accounting software to record, store and analyze information
Understand the Apartment Association lease and contracted credit report application
Communicate with the Community Manager regarding the accuracy of invoices received; that purchase orders are attached, and invoices are coded correctly, according to company procedures
Ensure that all invoices received from the properties are approved, entered and paid promptly
Quickly complete maintenance service requests and inform the maintenance team. Answer questions for residents about the community, repairs, rent, rules, etc. Follow up promptly if unable to respond to residents on all matters
Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed service requests on a weekly basis
Maintain open communication with the Community Manager and Maintenance Supervisor
Contribute to the community's cleanliness and curb appeal
Enforce the policies of the community
Qualification
Required
Fair Housing Certification, or willingness to obtain before interacting with prospective residents
Demonstrate an ability to support and contribute to the community team
Demonstrate strong oral and written communication skills
Must possess strong verbal and written communication skills in English to effectively interact with team members, residents, vendors, and other stakeholders
Must possess a positive attitude and the ability to smile under all circumstances
Participate in training to comply with new and existing laws
Valid driver's license with good driving record and auto insurance
Ability to work most weekends
Neat, clean, and professional throughout the workday and/or whenever present in the community
Comply with expectations as demonstrated in the employee handbook
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem
High school diploma or equivalent
Must be able to sit, stand, climb, stoop, and remain at a desk for a period of up to 8 hours or more if needed
Must be able to walk the property for a period of up to 8 hours (or more) in various weather conditions
Must have the ability to climb stairs for purposes of showing properties to prospective tenants
Must be able to lift up to 30 lbs. as needed
Preferred
Bilingual in Spanish is a plus
Apartment management experience preferred
2+ years of college preferred
Benefits
Free health insurance options
401(k) matching
Company
Valiant Residential
Valiant Residential is a real estate firm that specializes in business intelligence, accounting, marketing, training & resident services.
Founded in 1987
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Gil Salcido
Sr.Talent Acquistion Partner
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