Scientific Support Specialist jobs in United States
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JCS Solutions LLC ยท 9 hours ago

Scientific Support Specialist

positionBethesda, MD
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

JCS Solutions LLC (JCS) is seeking a Scientific Support Specialist to support their federal client. The role involves providing technical assistance to researchers by maintaining and troubleshooting desktop systems across various operating environments, ensuring reliable access to scientific applications and secure data handling.

Information TechnologyManagement ConsultingSoftware
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Growth Opportunities

Responsibilities

Provide Tier 2/Tier 3 support for scientific computing environments, including Windows, Mac, and Linux desktop environments
Troubleshoot hardware, operating system, and application issues in a research environment
Support installation and updates of scientific software packages (e.g., R, Python, MATLAB)
Assist with secure data transfers and ensure compliance with NIH security standards
Provide user training and documentation for common scientific computing tasks
Collaborate with IT teams to escalate complex issues and maintain system integrity

Qualification

Windows troubleshootingMacOS troubleshootingLinux troubleshootingScientific software installationLinux/Unix administrationScripting BashScripting PythonNIH security complianceTraining capabilitiesRemote management toolsIndustry certificationsProblem-solving skillsCommunication skillsDocumentation capabilities

Required

Bachelor's degree in Information Technology, Computer Science, or related field
5+ years of experience supporting scientific computing environments
Strong knowledge of Windows, macOS, and Linux troubleshooting
Proficiency in Linux/Unix administration and scripting (Bash, Python)
Familiarity with scientific software installation and configuration
Understanding of NIH security and compliance requirements
Excellent problem-solving and communication skills

Preferred

Relevant industry certifications like: MCSA, A+, ITIL Foundation, ACSP, ACIT, Linux+, Security+, etc
Familiarity with remote management tools like SCCM and Jamf
Basic scripting knowledge (PowerShell, Bash, etc.)
Strong documentation and training capabilities

Benefits

Health, dental, and vision insurance
Life insurance
Short-and-long term disability
Paid time off (PTO)
401k retirement plan with employer match
Annual Professional Development Reimbursement Program
And more!

Company

JCS Solutions LLC

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JCS Solutions is a premier cybersecurity and technology solutions provider.
dateFounded in 2014
location
Fairfax, Virginia, USA
people-size51-200 employees
web-link
https://jcssolutions.com

Funding

Current Stage
Growth Stage

Leadership Team

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Raji Bezwada
Founder & CEO
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Recent News

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Company data provided by crunchbase