SITECH Rocky Mountain ยท 21 hours ago
Technical Support Manager
Aurora, CO
Full-time
Onsite
Mid LevelSITECH Rocky Mountain is the leading provider of construction technology solutions, serving Colorado, New Mexico, and El Paso, Texas. The Technology Support Manager will be responsible for delivering exceptional customer and technical support, managing a team, and ensuring customer satisfaction with Trimble technology solutions.
Construction
Hiring Manager
Benjamin Strand
Responsibilities
Delivering exceptional customer and technical support related to Trimble construction technology solutions
Troubleshooting customer issues
Ensuring customer satisfaction
Overseeing repair processes
Training customers on technology usage
Managing a team of service professionals to provide high-quality support
Collaborating with various stakeholders to ensure optimal use of our solutions to improve job site productivity
Qualification
Required
Strong skills in Customer Support and Customer Service interactions
Experience in Technical Support and Troubleshooting
Proven ability to ensure Customer Satisfaction
Excellent problem-solving and communication skills
Demonstrated ability to manage and lead a team effectively
Dedication to delivering exceptional service and creating positive customer experiences
Preferred
Familiarity with Trimble technology solutions or similar construction technologies
Bachelor's degree in a related field or equivalent experience
Company
SITECH Rocky Mountain
We offer a full line of Trimble technology solutions for the construction job site.
Founded in 2014Aurora, CO, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase