Bobrick Washroom Equipment, Inc · 21 hours ago
Senior ERP Application Analyst (Infor CloudSuite Industrial / Syteline)
North Hollywood, CA
Full-time
Onsite
Senior Level, Lead/Staff
$107K/yr - $123K/yr
8+ years expBobrick Washroom Equipment, INC is a global leader in stainless steel commercial washroom accessories with over 100 years of innovation. They are seeking a highly experienced Senior ERP Application Analyst to serve as a trusted internal expert for their Infor CloudSuite Industrial (CSI) / Syteline environment, focusing on system support, functional troubleshooting, and preparing for cloud migration.
ManufacturingProduct DesignTelecommunications
Responsibilities
Provide day-to-day functional support for Infor CloudSuite Industrial (CSI) / Syteline, covering key modules across manufacturing, supply chain, finance, quality, customer service, and distribution
Troubleshoot issues involving ERP configuration, workflows, transactions, costing logic, cross-module interactions, and APS planning behavior
Investigate and resolve integration failures, including incomplete or failed item, order, production, inventory, or financial transactions between ERP and connected systems
Support key customizations, extensions, IDOs, reports, forms, and workflows—understanding their function, dependencies, and operational impact
Partner with business users to align ERP functionality with operational workflows and planning processes
Serve as a senior functional subject matter expert, advising on solution options, feasibility, and future-state design
Diagnose complex, cross-functional ERP issues requiring deep understanding of system architecture, data structures, and integrations
Configure ERP parameters, workflows, security roles, forms, and module-specific settings
Document configuration decisions, functional specifications, validation steps, and the resulting business impact
Recommend improvements leveraging standard CSI capabilities and ERP best practices
Design scalable configurations that support enterprise-wide process alignment
Evaluate and redesign legacy customizations to reduce technical debt and prepare for CloudSuite adoption
Contribute to planning for Bobrick’s future migration from on-premise Syteline to Infor CloudSuite Industrial (CSI)
Identify customizations, integrations, and business processes requiring redesign for cloud readiness
Support analysis of functional gaps, module readiness, and data quality requirements for cloud transition
Develop functional design recommendations for cloud-compatible solutions
Serve as an internal expert for assessing CloudSuite features and determining fit-to-standard approaches
Lead cross-functional teams in preparing data, processes, and integrations for cloud transition
Support ERP-enabled processes such as order-to-cash, procure-to-pay, production, inventory management, costing, financials, and APS-supported planning
Work collaboratively with business partners to identify opportunities to standardize processes and leverage ERP best practices
Define future-state ERP process models aligned with best practice and cloud-first principles
Lead cross-functional workshops to map enterprise processes to CSI capabilities
Execute functional and regression testing for ERP upgrades, patches, enhancements, and configuration changes
Validate end-to-end business workflows across planning, supply chain, manufacturing, and financial processes
Investigate and correct data discrepancies or incomplete transactions across ERP modules
Perform root cause analysis on recurring issues and document corrective actions
Analyze cross-module data dependencies to support complex operational or financial issues
Provide functional support for ERP users across multiple business functions
Develop and deliver ERP-specific training materials, job aids, and SOPs to support system adoption and operational efficiency
Partner with functional leaders to analyze, document, and improve business processes
Elicit and document business requirements through interviews, workshops, and workflow analysis
Translate business needs into clear functional and technical requirements
Maintain a backlog of improvement opportunities, prioritizing according to IT governance guidelines
Support process standardization across divisions to ensure consistency and compliance
Serve as an application owner or co-owner for assigned enterprise systems, ensuring alignment between business needs and system capabilities
Manage system configuration, user access, roles, security settings, and application parameters in partnership with IT security and system administrators
Own the application upgrade and patch release process, including planning, testing, validation, communication, documentation, and coordinating with vendors or internal teams before deployment
Maintain system documentation, SOPs, configuration records, and functional specifications to ensure continuity, audit readiness, and long-term sustainability
Coordinate vendor escalations, support cases, and enhancement requests, ensuring timely follow-up and resolution
Participate in or lead projects across the enterprise application landscape from scoping to deployment
Define Agile user stories, acceptance criteria, and test plans for system enhancements
Support upgrades, integrations, and cross-system implementations
Develop UAT plans, manage testing cycles, track results, and validate deployments
Prepare release notes and training materials for major system updates
Ensure data accuracy, consistency, and quality across enterprise applications
Collaborate with IT and data teams to define data governance requirements
Develop and maintain reports and dashboards using available system tools and BI platforms
Monitor and troubleshoot data flows between integrated systems
Provide functional support for enterprise applications
Serve as subject matter expert on business processes and system best practices
Create training materials, job aids, and knowledge base articles
Identify recurring issues and recommend process or system improvements
Identify and implement workflow automation and process optimization opportunities
Support IT governance, documentation standards, and change management procedures
Participate in post-implementation reviews and document lessons learned
Monitor system performance and user feedback to recommend enhancements
Build strong relationships with business leaders to understand needs and anticipate future requirements
Communicate effectively with both technical and non-technical audiences
Act as a liaison between IT and business to ensure alignment with corporate strategy
Contribute to application roadmap discussions and long-term planning
Qualification
Required
Bachelor's degree in Information Systems, Business Administration, Supply Chain, Accounting, Operations, or related field
8+ years of hands-on functional experience with Infor CloudSuite Industrial (CSI) or Syteline, including configuration and module ownership
Expert-level understanding of CSI data structures, IDOs, integrations, APS, module interdependencies, and system architecture
Experience leading major ERP initiatives such as module implementations, process redesign, or cloud migration planning
Demonstrated ability to diagnose highly complex ERP issues spanning finance, supply chain, production, and integrations
Preferred
Experience preparing for or supporting cloud migration initiatives
Experience reducing reliance on ERP consulting resources through internal capability building
Understanding of CloudSuite Industrial differences from on-prem Syteline, including multi-tenant constraints and standardization requirements
Experience with IDOs, forms, reports, workflows, event handlers, and integrations
Exposure to workflow automation or low-code tools
Interest in leveraging generative AI tools for documentation, testing, analysis, or ERP modernization
Benefits
Medical
Dental
Vision
401(k) Retirement Plan
Life and AD&D
Long- and Short-Term Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Paid time of for vacation, sick and personal days
Parental Leave
Educational Assistance Program
Employee Assistance Program
Pet Insurance
Company
Bobrick Washroom Equipment, Inc
Bobrick Washroom Equipment is a business supplies and equipment company offering restroom accessories and toilet partitions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Louchheim
President
Recent News
Google Patent
2025-04-04
Company data provided by crunchbase