Museum Store and Volunteer Program Manager jobs in United States
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Cascadia Art Museum · 17 hours ago

Museum Store and Volunteer Program Manager

Cascadia Art Museum, founded in 2015, is dedicated to celebrating Northwest visual arts and design. The Museum Store & Volunteer Program Manager oversees daily store operations and manages the volunteer program, ensuring a positive experience for both visitors and volunteers.

ArtEducationEventsMuseums and Historical SitesNon Profit

Responsibilities

Provide exceptional customer service and help create a welcoming, engaging experience for all museum visitors
Oversee daily operations of the Museum Store, including opening and closing procedures, cash handling, and sales reconciliation
Manage inventory: receive and process new merchandise, maintain accurate records, and coordinate periodic inventory counts with volunteers
Work with local artists and vendors on consignment and product selection aligned with the museum’s mission
Support and help organize monthly Art Walks and special retail events, including artist coordination and store setup
Use point-of-sale systems (Shopify preferred) to process transactions and track sales
Train, schedule, and supervise museum store volunteers
Manage day-to-day volunteer communications, scheduling, and record-keeping
Serve as the primary point of contact for volunteers, ensuring clear communication and timely follow-up
Coordinate volunteer recruitment, on-boarding, interviews, and training
Provide on-call support for volunteers during museum hours, programs, school tours, and events
Coordinate volunteer staffing for public programs, education activities, and special events
Plan and lead Quarterly and Monthly Volunteer Council Meetings
Offer basic technology support to volunteers as needed
Develop and maintain volunteer resources, documentation, and training materials to ensure consistency and continuity
Foster a positive, respectful, and inclusive volunteer culture
Provide occasional support for off-hour events, exhibition openings, or special programs
Assist with other duties as needed to support museum operations and mission-based work

Qualification

Customer serviceVolunteer managementRetail operationsPoint-of-sale systemsOrganizational skillsTechnology comfortCommunication skillsInterpersonal skills

Required

Strong interpersonal, communication, and customer service skills
Excellent organizational skills with the ability to manage multiple priorities and follow projects through to completion
Experience working with volunteers, retail operations, or similar community-focused roles
Comfort with technology, including point-of-sale systems and volunteer management software (Shopify and Volgistics experience a plus)
Dependable, collaborative, and confident working independently during public hours
Ability to lift and carry items up to 30 pounds
Minimum age: 18 years

Company

Cascadia Art Museum

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Cascadia Art Museum showcases Northwest visual arts, hosts exhibitions, lectures, concerts, and educational programs.

Funding

Current Stage
Early Stage
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