U.S. Navy Fleet and Family Readiness (FFR) ยท 9 hours ago
Supervisory Program Analyst - Pay and Entitlements
Washington, DC
Full-time
Onsite
Senior Level
5+ years expU.S. Navy Fleet and Family Readiness (FFR) is dedicated to supporting wounded service members and their families. The Supervisory Pay and Entitlements Analyst ensures that enrollees and their families receive all eligible pay entitlements while overseeing program performance and policy recommendations.
GovernmentNon ProfitProfessional Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Serves as head of the HQ Pay and Entitlements section, using expert knowledge of program review and analysis concepts and techniques to oversee the collection, analysis and evaluation of data concerning the pay entitlements elements of the NWW program, impacting the enterprise-wide program
Conducts, reviews, and recommends changes to procedures that improve overall program performance and outcomes. Serves as the Senior Subject Matter Expert for pay and entitlements to NWW and provide policy updates and recommendations to DoD, Secretary of the Navy and other stakeholders in transition support services for wounded warriors
Leads groups and/or committees to identify and implement recommendations to improve overall functions and operations affecting Recovering Service Members (RSM) as they move through all phases of recovery and reintegration to include transition out of the military to the care of the Veterans Administration (VA)
Plans, coordinates, and/or implements policy and actions to address overall development and sustainment of mission and objective. Assesses alternative approaches to resolving pay and entitlement issues and applies mastery knowledge of a wide range of analytical methods to assess and evaluate the status, effectiveness, and efficiency of programs assigned
Provides guidance and direction to NWW program and CNIC leadership in policy matters pertaining to the Defense Health Agency (DHA), the Secretary of the Navy Counsel of Review Boards (SECNAVCORB), Physical Evaluation Board (PEB), Naval Discharge Review Boards (NDRB), Disability Rating Activity Site (DRAS), Veterans Affairs Regional offices and PERS 95
Works directly with the PEB and SECNAVCORB to identity and develops ways to address prolonged Integrated Disability Evaluation System (IDES) timelines that require joint effort and collaboration
Liaisons with BUMED and DHA to resolve problems or cope with issues regarding the MEB phase of the IDES process as it pertains to the Physical Disability Evaluation process and entitlement for enrolled wounded warriors
Works directly with PERS 95 to address all Temporary Disability Retired List (TDRL) and Permanent Disability Retired List (PDRL) case management issues requiring higher-level support
Supports NWW regional teams directly and via subordinate staff, as they identify reintegration needs and trends related to the DES to ensure all Sailors referred into the IDES process meet mandated timeline assisting with pay and entitlement issues until the receipt of Veterans Affairs benefits
Reviews cases and provides support to the HQ Quality Assurance Team on the implementation of the Transition/Reintegration phase of the Comprehensive Recovery Plan (CRP) used by the regional NWW teams to assist seriously wounded, ill or injured Service Members and their families and/or caregivers' transition back to the Fleet or out of service
Provides direct support to Region level Transition Coordinators, Non-Medical Case Managers and Recovery Care Coordinators for all case management issues requiring higher-level coordination with the PEB, PERS and the VA to resolve
Reviews and provides feedback on the Navy's IDES performance reports and assist the PEB meet mandated timelines by obtaining required information and or documentation for NWWs enrolled in IDES
Manages program access to the Veterans Tracking Application (VTA) for all NWW staff
Screens NWW referrals for potential issue with pay and entitlements such as Combat Related Special Compensation (CRSC) entitlement
Represent NWW at senior level working groups and briefings pertaining to the disability evaluation process within BUMED, SECNAV, and the VA. Directly or via subordinate staff, coordinates with NWW HQ and Regional leadership
Conducts staff assistance visits and provides oversight of pay and entitlement events across the Regions, including VA and other Service medical treatments facilities where there are Navy Sailors and Coast Guardsmen
Conducts annual performance reviews of staff and participates in section staffing decisions
Ensures staff receives proper training to fulfill requirements of their positions
Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary; and
Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understands and adhere to the policy; and ensures treatment of all staff is fair and equitable
Qualification
Required
A minimum of five years of specialized experience with the Department of Navy's Wounded Warrior program and requirements, pay/entitlements operations, objectives and policies
Knowledge of the Department of Navy's Wounded Warrior program and requirements, pay/entitlements operations, objectives, and policies
Knowledge of the principles and theories of program and organizational techniques, systems, and procedures
Knowledge of a range of administrative policies and regulations applicable to the administration of Warrior Care programs
Knowledge of a wide range of methods for assessment and improvement of program effectiveness or management processes and systems
Skill in performing a wide variety of analytical studies/projects and assignments
Knowledge of agency program goals and objectives, the sequence and timing of key program events and milestones is necessary for effective administration
Knowledge of interrelationships with other programs and key administrative support functions
Knowledge of the mission, organization, and work processes of programs throughout the DES, dealing with the complexity of joint multi-service/agency programs sufficient to conduct analysis and management of projects resulting in the development of recommendations having impact on regional operating programs
Knowledge of Health Insurance Portability and Accountability Act (HIPAA), Privacy Act and the Freedom of Information Act
Knowledge of quantitative and qualitative techniques for analyzing and measuring effectiveness, efficiency, and productivity within NWW for accomplishing missions and skill in adapting those techniques to measure and improve effectiveness and organizational productivity
Knowledge of organizational design and ability to plan, schedule, and develop new or modified work methods/approaches to carry out a high degree of professional independence and technical authority
Knowledge of and skill in conducting detailed analyses of complex functions and work processes to determine validated requirements for the function studied
Skill in navigating different organization data systems
Skill in the implementation and use of various external databases specifically designed to track and monitor the wounded, ill and injured population
Skill in tracking enrollees entered the DES and ability to understand the complexities of being placed on one of the following: TDRL, PDRL, Legacy Disability Evaluation System (LDES), and Conditions not amounting to Disability (CnD)
Skill in presenting disputed recommendations and negotiating solutions
Skill in written and oral communication to inform, advise, persuade, present, and defend programs and analyses
Knowledge of business process analysis involving the ability to plan and organize a team to develop overarching internal and interagency processes, which substantially change the established business processes
Ability to quantify relations of service members' transition with organization and mission and long-range planning objectives
Ability to synthesize findings and make recommendations for DoD and Navy level programs
Ability to establish objectives, priorities and realistic milestones and identify the multi-organizational and program interrelationships impacted; successfully negotiate the differences with the stakeholders and results in acceptance by management and senior leadership
Ability to gather, view, and analyze all forms of information in detail
Ability to breakdown the complex whole into components to examine each individually and provide analysis for each component
Ability to work with graphical information (statistical charts)
Ability to measure and analyze data and organize information
Ability to communicate effectively both orally and in writing
Ability to perform the full range of supervisory duties
Company
U.S. Navy Fleet and Family Readiness (FFR)
OUR VISION Deliver dynamic, innovative, and integrated programs and services that inspire Sailors and Navy families to thrive throughout their military life cycle.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike R
CPO Certified Pool Operator
Shannon Revelle
Manager of Corporate Partnerships, Fleet and Family Readiness Program
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