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Aveanna Healthcare · 21 hours ago

Client Coordinator Needed - Must be NAC or HCA Certified

Spokane, WA

Full-time

Onsite

New Grad, Entry Level

$19/hr - $22/hr

0+ years exp

Aveanna Healthcare is dedicated to providing quality care and support to clients. The Client Coordinator is responsible for the recruitment, hiring, staffing, and scheduling of caregivers while ensuring that client care plans are effectively implemented and managed.

Health CareHospitalNursing and Residential Care

Responsibilities

Assume responsibility in coordinating care to assigned clients, working to support a goal directed care plan from admission to discharge which includes an ongoing assessment of clientss’ needs

Perform on site supervisory visits to conduct and document client contact by phone or visit every six months to evaluate compliance with the plan of care and assess client satisfaction

Develops and implements home care clients written plan of care according to the client’s needs based on the on-site visit

Review and reassess client’s plan of care during on-site visit and updates plan of care with any necessary changes(if applicable) every 12 months or whenever significant changes to the client care needs are identified

Maintains a current awareness of the abilities and limitations of each field caregivers

Demonstrates a thorough knowledge and adherence to company policies and procedures

Maintains an active involvement in issues of cost containment; effectively utilizes staff when assigning cases

Demonstrates an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions

Demonstrates an active and positive role in evaluating staff performance through visits in the field, ongoing review of documentation, client records and personnel file

Maintains an excellent rapport with clients and field caregivers, and effectively promotes harmonious interpersonal relationships

Assists in the development and implementation of regular in-service training for all staff to improve client care and increase/maintain safety practices

Responsible for orientation and training for new home care staff members

Coordinates staffing needs according to branch location guidelines

Responsible for promoting home care services in the community

Manage and maintain staffing schedule according to branch location guidelines

Coordinate work schedules by allocating employees in shifts and positions

Coordinate shift back-fill activities in the event of staff tardiness or absences

Be primary point of contact with client family regarding staffing schedules

Assists with rotating on-call duties for weekday and weekend activity with appropriate staff as needed

Responsible for completing home care intakes after regular offices hours, when necessary

Responsible for providing detailed information of agency operations and procedures to clients during the intact/initial client contact

Participates in location recruiting activities for all staff, including identifying, scheduling, and interviewing potential candidates

Assumes responsibility as the supervisor of direct care services

Qualification

NAC/HCA CertificationMicrosoft OfficeStaffing CoordinationRecruiting ExperienceBilingualTime ManagementProblem-solvingCommunication SkillsAttention to Detail