IT Support Technician jobs in United States
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Sterling Engineering ยท 12 hours ago

IT Support Technician

positionDallas, TX
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$25/hr - $35/hr

Sterling Engineering is seeking a dependable and technically capable IT Support Technician to provide hands-on support for desktop and laptop hardware, software, peripherals, and office printers. This role focuses on end-user support, asset management, and troubleshooting to ensure reliable day-to-day IT operations.

ConsultingInformation Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Install, repair, and perform preventative maintenance on desktop and laptop computers and related systems
Support computer peripherals and office printers, including managing printer-related supplies (excluding paper)
Install, configure, and update software, patches, and operating system images on desktops, laptops, and personal devices
Assist users in identifying appropriate software solutions to meet business and operational needs
Provide first-line technical support for end-user hardware, software, printers, and basic network connectivity issues
Troubleshoot and resolve hardware, software, and end-user network-related problems
Assist Network Administrators or Analysts with troubleshooting escalated network-related issues affecting end users
Perform other related duties as assigned

Qualification

Desktop supportLaptop supportSoftware installationTroubleshootingCustomer service

Required

Experience supporting desktop and laptop hardware, operating systems, and common software applications
Basic knowledge of troubleshooting hardware, software, and connectivity issues
Experience with PC imaging, software installation, and patch management
Strong customer service and communication skills
Ability to accurately track and manage IT assets

Preferred

Experience working with vendors for hardware repair or replacement is a plus

Benefits

Insurance (Health, Medical, Dental)
PTO

Company

Sterling Engineering

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Sterling Engineering is an engineering company providing technical recruitment and engineering project services.
dateFounded in 1969
location
Westchester, Illinois, USA
people-size501-1000 employees
web-link
http://sterling-engineering.com

H1B Sponsorship

Sterling Engineering has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2023 (3)
2022 (1)
2020 (5)

Funding

Current Stage
Late Stage

Leadership Team

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Dolores Connolly
CEO
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Recent News

Hartford Business Journal
With World War II-era roots, Barkhamsted machine shop Sterling Engineering aims to double in size amid broader turnaround effort
2025-01-28
Hartford Business Journal
Barkhamsted engineering group lands $33M component contract for Sikorsky
2024-12-20
Business Wire
Air Industries Group Subsidiary Sterling Engineering Corporation Receives $3.2M in New Contracts
2024-01-03
Company data provided by crunchbase