Trinity Health · 12 hours ago
Financial Counselor-Bilingual Required
Trinity Health is a Catholic, not-for-profit health system serving over 240,000 individuals annually. They are seeking a Financial Counselor to assist patients with billing issues and financial assistance, ensuring fair and accurate implementation of the financial assistance policy.
DeliveryHealth Care
Responsibilities
Provide HCH financial assistance application with good explanation of how to complete it. Receive applications and check for completeness. Request additional documents from patients when necessary. Follow up with patient regarding what’s pending
Resolve patient’s billing concerns via the telephone, correspondence, or in-person
Investigate problems and complaints, and initiate resolution in a professional and efficient manner
Process credit card payments for various hospital departments and record transactions as indicated by accounting department procedures
Able to interpret clinical data sufficiently to determine eligibility for various programs
Must possess excellent auditing and analytical skills for reconciliation of accounts
Able to interpret, read, and work from computer reports, and spread sheets
Qualification
Required
High school graduate possessing three (3) years experience in accounting and medical claims management, preferably in a hospital or physician's office setting
Must be bilingual English and Spanish
Knowledge of basic medical terminology
Thorough understanding of Medicaid, Medicare and other programs that can assist the uninsured in paying for their healthcare services
Proficiency with Windows, Word & Excel
Excellent verbal and written skills with the ability to articulate information in a clear and concise manner
Benefits
Medical
Dental & Vision
PTO
Free Parking
Metro Access
Tuition Reimbursement
403(b)
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Recent News
2025-09-22
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