Chubb · 1 month ago
Head of Commercial Insurance Agent and Client Platforms
Jersey City, NJ
Full-time
Onsite
Director/Executive
$275K/yr - $335K/yr
10+ years expChubb is a world leader in insurance, providing a diverse range of insurance products globally. The Head of Commercial Insurance Agent and Client Platforms will be responsible for leading the digital ecosystems for agent and client interactions, ensuring high reliability and user experience while driving technology strategies and managing cross-functional projects.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
Drive alignment between technology initiatives and business outcomes by collaborating closely with product management and business stakeholders
Define, communicate, and execute technology strategies and roadmaps that deliver measurable value and support organizational goals
Oversee the delivery of multiple, concurrent transformation and technology projects, ensuring they are completed on time, within budget, and to the highest quality standards
Proactively identify, escalate, and resolve risks and issues, maintaining transparency and accountability throughout the project lifecycle
Lead the development and management of platforms and applications, ensuring adherence to architectural standards and established development frameworks
Optimize service levels and operational performance by managing ITIL processes, information security, and risk management activities across technology platforms
Champion the adoption of emerging technologies and industry best practices, fostering a culture of continuous improvement and innovation
Integrate technology solutions seamlessly with existing systems and third-party platforms, collaborating across teams to ensure business objectives are met
Build and maintain strong relationships with senior leaders, external vendors, and partners, ensuring alignment, value delivery, and compliance with organizational standards
Influence outcomes and negotiate effectively by leveraging expert insights, anticipating challenges, and resolving conflicts constructively
Continuously improve operational efficiency by refining technology management processes and establishing clear metrics, KPIs, and OKRs to track success
Inspire and develop high-performing, diverse teams by providing mentorship, driving talent acquisition and retention, and cultivating an inclusive, collaborative environment
Model and uphold the highest standards of ethical behavior, integrity, and professionalism, setting a positive example and reinforcing these values throughout the organization
Qualification
Required
10–15 years of experience developing and managing enterprise-scale software platforms, including at least 5 years in a product management or technology leadership capacity
5–10 years of experience leading or serving as a key leader in digital transformation initiatives, preferably within the Financial Services sector
Strong background in the Commercial Insurance domain, with direct experience in agent and client-facing platforms highly preferred
Proficiency with standard project management frameworks (e.g., PMP certification or equivalent experience)
Hands-on experience with Agile development methodologies and related tools
Demonstrated experience implementing and operating within ITIL-aligned service management frameworks
Bachelor's degree required
Preferred
Advanced degree preferred
Benefits
Comprehensive benefits package
Discretionary annual incentive program
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
Media OutReach Newswire
2026-01-22
Beinsure - Insurance, Reinsurance, InsurTech Insights
2026-01-14
2026-01-08
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