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BJ's Wholesale Club · 11 hours ago

Ship from Club Ambassador Part Time

Springfield, PA #0056

Full-time, Part-time

Onsite

New Grad, Entry Level

BJ’s Wholesale Club is powered by over 30,000 team members who make a real impact every day. The Ship from Club Ambassador is responsible for picking and shipping orders to members' homes and businesses, ensuring timely and accurate order fulfillment while maintaining a clean and organized work environment.

E-CommerceRetailShopping

Responsibilities

Processes member purchases in a fast, courteous, and friendly manner by utilizing a handheld digital device to pull merchandise from the selling floor. Uses handheld scanner device (RF) to verify merchandise. Builds boxes, shrink wraps packages, moves merchandise from sales floor to staging area

Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list

Communicates with club team when merchandise needs to be replenished

Ensures that all orders are picked in a timely manner

Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment

Ensures all orders are picked in a timely manner to meet all productivity requirements

Works with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance

Follows operational efficiencies, processes and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club

Takes responsibility for individual performance and works with club leadership on individual performance when metrics are not met

Wraps and secures the merchandise to the pallet prior to transport. Clearly labels pallets with required information

Prints shipping labels and other related documents

Securely packages the order in accordance with standard operating procedures

Oversees the package carrier pick up

Ensures the SFC area is neat, clean, and organized. Performs general housekeeping duties, including removing trash and cardboard from the work area. Handles damaged goods and spoiled products in accordance with standard operating procedures

Processes returns to the club and makes determination on how to handle (via DDR or Membership desk)

Maintains all club policies and procedures

Required to meet OMNI productivity expectations regarding service level agreements (SLA”s), performance metrics and goals

Performs other duties as assigned, including working in other departments as needed

Maintains all club policies and procedures

Performs other duties as assigned, including working in other departments as needed

Regular, predictable, full attendance is an essential function of this job

Qualification

Order pulling experienceDigital handheld deviceBig box retail experienceCustomer serviceTeam collaboration

Required

Must be 18 years of age

Preferred

Previous order pulling experience

Big box/wholesale retail experience

Previous digital handheld device experience

Benefits

Weekly Pay: Get paid every week so that you can manage your money on your terms.

Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.

Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.

Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.

401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).

Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.