Raymond James · 19 hours ago
Salesforce & Marketing Cloud Administrator
United States
Full-time
Remote
Mid, Senior Level
$70K/yr - $90K/yr
3+ years expRaymond James is seeking a dynamic Salesforce & Marketing Cloud Administrator to optimize their CRM and marketing automation platforms. This role focuses on ensuring data integrity and compliance while enhancing customer experiences and operational efficiency.
BankingFinancial ServicesInformation TechnologyInsuranceWealth Management
No H1B
Responsibilities
Configure and maintain Salesforce org, including custom objects, fields, workflows, validation rules, and page layouts
Manage user roles, profiles, permissions, and security settings
Develop and maintain reports and dashboards for actionable business insights
Ensure data quality through regular audits and deduplication processes
Implement automation using Flow and other declarative tools
Collaborate with stakeholders to gather requirements and deliver scalable solutions
Oversee Experience Cloud portals, ensuring optimal user experience and security
Configure and maintain Marketing Cloud components including Email Studio, Journey Builder, Automation Studio, and Contact Builder
Create and optimize email campaigns, journeys, and automations using Journey Builder and Automation Studio
Build and optimize customer journeys, triggered sends, and audience segmentation strategies
Ensure seamless integration between Salesforce CRM and Marketing Cloud
Maintain data hygiene, synchronization, and compliance with financial data privacy regulations (DOL, ERISA, SEC, FINRA, GDPR)
Monitor Marketing Cloud performance, including campaign metrics, automations, and subscriber engagement
Provide actionable insights to improve targeting and personalization
Partner with legal and compliance teams to review and approve campaign content and data usage
Ensure compliance with CAN-SPAM, GDPR, and other data privacy regulations
Perform quality assurance checks, testing, and rendering validation before sending
Ensure adherence to industry regulations including ERISA, SEC, FINRA, and GDPR
Maintain audit trails for all CRM and marketing activities
Collaborate with compliance teams to implement secure data handling and encryption protocols
Qualification
Required
Bachelor's degree in Marketing, Information Systems, or related field
Salesforce Certified Administrator (required); Advanced Admin or Platform App Builder preferred
3+ years of experience in Salesforce administration and Marketing Cloud in a regulated industry
Proficiency in SQL, AMPscript, and HTML/CSS for email development
Strong understanding of CRM data models, marketing automation, and customer lifecycle management
Knowledge of email compliance and data governance best practices (CAN-SPAM, GDPR)
Excellent problem-solving skills and ability to manage multiple projects simultaneously
Strong communication and collaboration skills to work cross-functionally with marketing, compliance, and IT teams
Preferred
Salesforce Marketing Cloud Email Specialist or Marketing Cloud Administrator certification strongly preferred
Salesforce Marketing Cloud Engagement Administrator
Salesforce Marketing Cloud Email Specialist
Salesforce Certified Data Architect (optional but beneficial)
Experience with Journey Builder personalization and Einstein AI features
Project management experience (Agile or similar)
Company
Raymond James
Raymond James provides a range of investment banking services focused on the telecommunications and communications sectors.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2025-09-09Post Ipo Debt· $1.5B
1983-07-01IPO
Leadership Team
Paul Shoukry
Chief Financial Officer
James Sickling
COO - Fixed Income
Recent News
TradingView
2025-12-16
Company data provided by crunchbase