Gap Inc. · 14 hours ago
Lead, Full Time - Short Pump Town Center
06754 BR Short Pump T/C
Full-time
Onsite
Mid LevelGap Inc. is a well-known retail company, and they are seeking a Lead to support the store leadership team at Short Pump Town Center. The role focuses on leading processes, executing tasks, and ensuring productivity to deliver an exceptional customer experience while also serving as a role model for employees.
ApparelE-CommerceFashionLifestyleRetail
Responsibilities
Consistently treat all customers and employees with respect and contribute to a positive work environment
Promote customer loyalty by educating customers about our loyalty programs
All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience
Support sales leader during (non-peak) hours, with the customer as the primary focus
Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner
Build and share expertise in the product lifecycle
Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists
Leverage omni-channel to deliver a frictionless customer experience
Ensure all compliance standards are met
Qualification
Required
Consistently treat all customers and employees with respect and contribute to a positive work environment
Promote customer loyalty by educating customers about our loyalty programs
All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience
Support sales leader during (non-peak) hours, with the customer as the primary focus
Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner
Build and share expertise in the product lifecycle
Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists
Leverage omni-channel to deliver a frictionless customer experience
Ensure all compliance standards are met
You embody Gap Inc's Purpose, Mission, Vision, Values and Behaviors
Provides clear and direct communication of expectations
Ability to utilize technology effectively to engage with customers and team to meet goals
Demonstrate interest and initiative towards continuous improvement and growth
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds
Company
Gap Inc.
Gap Inc., a house of iconic brands, is the largest specialty apparel company in America.
Founded in 1969
10001+ employees
H1B Sponsorship
Gap Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (92)
2024 (117)
2023 (151)
2022 (142)
2021 (111)
2020 (80)
Funding
Current Stage
Public CompanyTotal Funding
$2.25B2020-05-07Post Ipo Debt· $2.25B
1978-01-13IPO
Leadership Team
Richard Dickson
Chief Executive Officer
Sven Gerjets
EVP, Chief Technology Officer
Recent News
Digital Commerce 360
2025-12-12
Company data provided by crunchbase