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Central Health · 17 hours ago

People Operations Specialist

Austin, TX

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Central Health is seeking a People Operations Specialist to support the operational day-to-day functions of the People Department. This role involves optimizing HR processes, maintaining HR workflows, and enhancing employee experience through strategic and user-focused responsibilities.

Health CareHealth DiagnosticsMedical

Responsibilities

Assist in migrating existing HR data and troubleshooting system errors

Participate in regular system audits

Work with the Sr. HRIT Analyst to map existing HR processes for automation and/or self-service opportunities

Support the Sr. HRIT Analyst in conducting workflow analyses for HR-related processes

Collaborate with People Partnerships & Engagement team to update or create SOPs based on new system functionalities

Validate automated transactional changes such as new hires, terminations, and promotions

Perform mass data uploads under guidance and ensure compliance with data security and privacy guidelines

Support key activities related to the enablement and knowledge sharing of HR Analytics tools and reporting capabilities as they are developed, such as job aides, knowledge base articles, etc

Assist in developing content and resources for training HR staff and end-users in the HRIS, such as basic navigation, HR programs (performance evaluations, etc.)

Provide first-level assistance to employees for self-service portals and other HRIS features

Assist in testing and QA processes for HRIS upgrades, optimization, and enhancements

Support Sr. HRIT Analyst in establishing governance protocols for HR tools and technologies and assist in documenting system configurations, change management processes, and audit trails

Support other HR team members (HRBPs, HR Generalists, etc.) in reporting and data requirements related to other compliance requirements, such as EEO-4 reporting, Joint Commission Survey Audit Readiness, and HRSA compliance requirements

Performs any other duties as needed to drive the vision, fulfill the mission, and abide by the values of this organization

Qualification

HRIS managementHR process automationData managementHR analyticsCompliance knowledgeTraining developmentProject coordinationProblem-solvingCommunication skillsTeam collaboration

Required

High School Diploma or equivalent (higher degree accepted)

2 years of experience in an HR Operations or a related role

Preferred

Bachelor's Degree (higher degree accepted) in Human Resources, Business Administration, or related field

Specific experience processing HR workflow transactions within enterprise HRIS/ATS systems at scale, i.e., shared services process automation, self-service, etc

HRCI or SHRM