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BlueCross BlueShield of South Carolina · 16 hours ago

Operations Analyst

Florence, SC

Full-time

Onsite

Entry, Mid Level

2+ years exp

BlueCross BlueShield of South Carolina is seeking an Operations Analyst to enhance operational efficiency. The role involves analyzing policies and procedures, recommending improvements, and providing training and support for new systems and processes.

Financial ServicesHealth CareHealth InsuranceInsuranceMedical

No H1B

Security Clearance Required

Responsibilities

Evaluates existing procedures and processes to make recommendations for improvement

Monitors reports to assess the impact of performance on key measures

Provides reports and/or analyses of internal performance metric for various projects as well as for individual performance against those metrics

Assists in the implementation and maintenance of systems or processes to include testing

May manage and relay the purpose, scope, and status of each implementation to management

Develops and maintains written procedures within departmental and organizational standards

May document and streamline automated procedures into end-user training material

Conducts workflow and process audits of staff and reference materials as needed

Works with staff and manager to research and document errors, progress, performance or other metrics to assess efficiency

Provides training for new employees and ongoing training as workflow efficiencies are revised

Generates data to prepare reports and maintain databases and/or requests reports on specific statistics in order to analyze trends

Maintains area reports

Quality check records affecting accuracy of reports by researching and testing processes and methods

Maintains close contact with management to provide updates on any issue/projects

Completes special projects and informs management of any trends or changes in statistical reports

May serve as liaison between the department and other internal/external groups

Qualification

Data analysisProcess improvementProject managementOrganizational skillsCommunicationProblem identification

Required

DoD Security Clearance

Bachelors degree OR 4 years job related work experience or Associate's and 2 years job related work experience

2 years of data analysis or related operations experience

Strong communication, project management and organizational skills

Understanding of acceptable internal standards and methodologies

Strong analysis skills

Able to identify problems and recommend solutions

Able to provide support in developing and implementing process improvements

Preferred

2 years healthcare or insurance data analysis experience

Benefits

401(k) retirement savings plan with company match

Subsidized health plans and free vision coverage

Life insurance

Paid annual leave – the longer you work here, the more you earn

Nine paid holidays

On-site cafeterias and fitness centers in major locations

Wellness programs and healthy lifestyle premium discount

Tuition assistance

Service recognition

Incentive Plan

Merit Plan

Continuing education funds for additional certifications and certification renewal

Company

BlueCross BlueShield of South Carolina

Glassdoor3.6

For more than six decades, BlueCross BlueShield of South Carolina has been part of the national landscape. Our roots are firmly embedded in the state.

Founded in 1946

Columbia, South Carolina, USA

10001+ employees