Healthy Connections, Inc. · 12 hours ago
Dental Financial Care Coordinator
Mena, AR
Full-time
Onsite
New Grad, Entry LevelHealthy Connections, Inc. is a Federally-Qualified Health Center serving communities across Western and Central Arkansas. They are seeking a Dental Financial Care Coordinator to support patients in navigating treatment plans, insurance coverage, and financial responsibilities related to dental care while ensuring accurate communication and a positive patient experience.
Health CareHealth DiagnosticsMedical
Responsibilities
Explain dental treatment plans, insurance benefits, and patient financial responsibility in a clear, professional manner
Verify dental insurance coverage, including Medicaid eligibility, prior to services being rendered
Review estimates, co-pays, and payment expectations with patients before treatment
Collect payments and ensure accurate posting of charges in practice management systems
Address patient questions or concerns related to billing, coverage, and financial arrangements
Maintain patient confidentiality and comply with HIPAA standards at all times
Coordinate closely with dental providers and PCCs to ensure accurate scheduling and financial readiness for appointments
Maintain accurate financial documentation and support audit and reporting needs
Assist with daily reconciliation and financial tracking processes
Support front office workflows as needed to maintain efficient clinic operations
Help maintain organized records and standardized financial procedures
Assist with training and onboarding new Dental Patient Care Coordinators
Provide guidance and support to ensure consistency in front office and financial workflows
Participate in meetings, trainings, and quality improvement initiatives
Collaborate with dental leadership to support team development and operational excellence
Qualification
Required
High school diploma or equivalent required
Strong organizational, communication, and customer service skills
Ability to explain financial information clearly and professionally to patients
Ability to prioritize tasks, manage time effectively, and problem-solve independently
Ability to build and maintain respectful, professional relationships with patients and staff
Willingness to support training responsibilities and team development efforts
Preferred
Prior experience in dental or healthcare financial coordination strongly preferred
Working knowledge of dental insurance processes, Medicaid, and patient billing practices preferred
Benefits
Competitive hourly pay.
Comprehensive benefits package including health, dental, and life insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Discounted medical and dental services for employees.
Company
Healthy Connections, Inc.
Healthy Connections, Inc (HCI) is a Federally Qualified Health Center. Healthy Connections, Inc.
Founded in 1998
201-500 employees
Funding
Current Stage
Growth StageRecent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-09-30
Arkansas Business — Business News, Real Estate, Law, Construction
2025-09-18
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